Summary: The Product Manager plays a crucial role in overseeing the entire product lifecycle, from conceptualization through to revenue ownership, while collaborating with various teams to ensure product success.
Responsibilities:
- Develop and manage the product growth strategy and roadmap, coordinating with Sales, Marketing, and stakeholders.
- Manage relationships with partners to maximize value and alignment with business objectives.
- Execute comprehensive go-to-market (GTM) plans informed by market analysis.
- Serve as the main contact for internal and external stakeholders on product marketing initiatives.
- Present product strategies and outcomes to senior management.
- Lead cross-functional teams in interpreting requirements, implementation, and product decisions.
- Drive the sales process and qualify new partnership prospects.
- Work with teams to ensure successful product launches.
- Manage product gross profit through effective pricing strategies.
- Conduct regular financial analysis to ensure targets are met.
- Define and prioritize backlog for new feature requirements.
- Provide sales teams with guidance on product positioning and pricing.
- Communicate updates, risks, and issues efficiently to stakeholders.
- Pay attention to detail while managing multiple priorities.
- Proactively resolve issues affecting strategic and financial objectives.
- Support the creation of product collateral and sales resources.
- Lead and develop cross-functional teams, ensuring best practices are followed.
Key Requirements:
- Bachelor's Degree in Business Administration, Marketing, Information Technology, or related field.
- 5+ years of experience in product marketing, preferably in the SaaS industry.
- Experience in SaaS/CPaaS/CRM/CCaaS/BPO services.
- Demonstrated success in partnership development and GTM strategy execution.
- Strong analytical, project management, and communication skills.
- Proficiency in analytics software, Word, Excel, PowerPoint, and Visio.
- Excellent verbal and written communication skills in English.
Nice to Have:
- Experience with omni-channel digital communication.
- Ability to create product demonstrations tailored to client needs.
Other Details:
- Location: Dubai - UAE
- Team Structure: Cross-functional collaboration with Sales, Product, Customer Success, Marketing.
- Department: Customer Experience
