Marketing and E-Commerce Manager

Marketing and E-Commerce Manager

Abu Dhabi

We are currently looking to hire an experienced E-Commerce Manager to own and grow digital revenue and customer experience across a multi-service e-commerce and marketplace platform, ensuring scalable, secure, and premium digital journeys.

Key Responsibilities:

Own and drive digital revenue across B2C, B2B & B2B2C channels, improving conversion, AOV, and repeat purchase

Manage and enhance a multi-service digital marketplace, ensuring platform stability, scalability, and performance

Oversee product listings, pricing logic, and content, maintaining premium brand positioning

Implement dynamic pricing, promotions, and yield strategies aligned with commercial targets

Lead UX optimization, payment integrations, and checkout performance

Enable integrations with banks, OTAs, loyalty programs, and corporate platforms

Track and analyze digital KPIs and customer behavior, driving continuous improvement

Ensure a seamless end-to-end customer journey from booking to service delivery

Drive innovation, new digital features, and scalable growth initiatives

Success in this role will be measured by:

Digital revenue growth, conversion rate, repeat purchase, platform performance, payment success rate, CPA, and customer satisfaction (Digital NPS)

We are looking for candidates with strong experience across:

E-commerce platforms & marketplace management

Digital marketing, content & campaign execution

Pricing, performance optimization & analytics

Customer journey, UX, and digital integrations