Boomarang is looking for a proactive and highly organised Marketing, Events & Operations Coordinator to support the day-to-day marketing, events and operational needs of our busy sports bar.
This is a hands-on role for someone who understands hospitality, sport and the pace of a high-volume venue. You will help drive Boomarang's marketing calendar, coordinate events and group bookings, manage key operational systems and provide practical support across the venue and wider group.
The role would suit a junior candidate who already has experience in hospitality marketing, events, venue operations or a similar coordination role. You do not need to be a senior marketer, but you must be comfortable taking ownership, managing multiple priorities and following tasks through to completion.
Key Responsibilities
Marketing and Sports Promotions
- Coordinate Boomarang's marketing calendar across social media, in-venue screens, website updates, email marketing and promotional materials.
- Identify relevant sporting events, key fixtures and hospitality occasions to support weekly and monthly marketing activity.
- Work with the management team to promote major sporting events, food and beverage offers, family activities and venue events.
- Prepare clear briefs and coordinate content with designers, photographers, social media support and other external partners.
- Ensure all marketing materials are accurate, on-brand and published on time.
- Update sports schedules, website listings, menus, posters, digital screens and other customer-facing materials.
- Regularly capture simple photo and video content in the venue.
- Monitor upcoming opportunities and proactively suggest ideas to increase bookings, footfall and customer engagement.
Events and Group Bookings
- Manage incoming event, function and large-group booking enquiries.
- Respond promptly and professionally to customers, gather event requirements and prepare suitable proposals.
- Coordinate booking details, minimum spends, deposits, menus, timings, seating requirements and other event logistics.
- Maintain accurate records of all enquiries, confirmed events and follow-up actions.
- Liaise with the kitchen, venue managers and front-of-house team to ensure events are properly planned and handed over.
- Prepare event briefs and run sheets for the operational team.
- Support the delivery of private events, corporate functions, sports groups and major match-day bookings.
- Follow up after events and help identify opportunities for repeat business.
Systems and Operational Coordination
- Support the implementation, administration and ongoing management of SevenRooms.
- Ensure booking rules, table configurations, customer notes, booking communications and event information remain accurate.
- Train and support relevant team members in the correct use of SevenRooms and other booking processes.
- Monitor booking trends, customer data and system performance, and recommend improvements where appropriate.
- Assist with menu updates, printing, signage, promotional materials and other venue requirements.
- Coordinate with printers, suppliers and external service providers.
- Provide practical support with errands, collections, deliveries and other ad-hoc operational tasks.
- Support wider group operations projects as required.
- Maintain organised records, templates, trackers and shared folders to ensure information is easy to access.
About You
- Previous experience in hospitality, venue marketing, events, functions, operations coordination or a similar role.
- A genuine interest in sport and an understanding of how major sporting events can drive hospitality traffic.
- Strong written communication skills and the ability to communicate professionally with customers, suppliers and internal teams.
- Highly organised, reliable and comfortable managing multiple deadlines.
- Confident taking ownership of tasks and following them through without needing constant direction.
- Comfortable working in a fast-moving venue environment where priorities may change quickly.
- Strong attention to detail, particularly when managing event information, booking details, menus and promotional materials.
- Practical and willing to assist with both office-based coordination and hands-on venue tasks.
- Experience using booking systems, CRM platforms, Canva, social media scheduling tools or hospitality systems would be advantageous.
- Experience with SevenRooms would be highly regarded but is not essential.
- Flexibility to occasionally work outside standard office hours, particularly around major sporting events or venue functions.
What Success Looks Like
- Marketing activity is planned in advance, accurate and delivered consistently.
- Major sporting events and venue promotions are identified and marketed early.
- Event enquiries receive timely follow-up and are converted into well-organised bookings.
- SevenRooms is properly maintained and used consistently across the venue.
- Menus, signage, printing and operational requests are completed accurately and on time.
- Venue managers have clear information and are properly briefed ahead of events.
- Tasks are owned from start to finish, with minimal follow-up required.
This is a role that requires you to work from Boomarang at least four days per week and will include weekend work when require to capture events.
