Infrastructure Support Specialist accountable for availability, performance, costs, and risks related Network security devices and services.
Infrastructure Support Specialist provide support for enterprise-wide Network Security products, automation tools and monitoring for complex system and interconnected technologies that require day-to-day support and administration in order to maintain optimum performance, stability and accessibility of services.
- Availability of the services
- Performance and quality of the services
- Capacity management of the services
- Backup and recovery solutions
- Incident and Problem management
- License management
- Palo alto Firewalls, Checkpoint Firewall, F5 LTM,ASM,GTM , Zscaler Proxy , Cisco IPS Source fire, SSL VPN, Algosec Security management.
- Expert in troubleshooting Skills Wireshark, Http watch etc
- Troubleshooting (Incident diagnose and analysis)
- Good in communication and presentation skills
- Maintain SLA targets for P1,P2,P3 and P4 incidents.
Skills
6+ years working experience in Palo alto Firewalls, Checkpoint Firewall, F5 LTM,ASM,GTM , Zscaler Proxy , Cisco IPS Source fire, SSL VPN, Algosec Security management. Cyersecurity Knowledge.
Expert knowledge in troubleshooting tools wireshark, Httpwatch , SSL encryption.
Automation tools, SDN technology
Good knowledge in routing protocols OSPF, BGP, Static, ISIS
Good knowledge of Networking devices and work experience in routing and switching protocols and devices.
