Office operations lead

Role: Operations Manager- Spanish Speaker

Location: Dubai - Office

Employment Type: Full-time

About the Role

The Operations Manager is responsible for overseeing and optimizing the company's day-to-day operational activities to ensure efficiency, quality, compliance, and scalability. This role involves managing processes, people, and resources to support business objectives and continuous improvement.

Key Responsibilities

Operations & Process Management

Oversee daily operations to ensure smooth and efficient business functioning.

Develop, implement, and improve operational policies, procedures, and workflows.

Ensure operational compliance with internal standards, contractual obligations, and applicable regulations.

Team & Resource Management

Manage, supervise, and support operational staff, including scheduling, performance management, and training.

Allocate resources effectively to meet operational and business demands.

Planning, Reporting & Optimization

Monitor operational KPIs and prepare regular performance and management reports.

Identify inefficiencies and implement corrective actions and process improvements.

Support business planning, forecasting, and scaling initiatives.

Cross-Functional Collaboration

Work closely with finance, HR, sales, and management teams to align operations with company objectives.

Support implementation of new systems, tools, or technologies to enhance operational performance.

Qualifications & Skills

Bachelor's degree in Business Administration, Operations Management, or a related field.

5+ years of experience in operations or business management.

Strong organizational, leadership, and problem-solving skills.

Excellent communication and stakeholder management abilities

Excellent communication and organizational skills.

Ability to work cross-functionally and manage multiple projects simultaneously.

Basic knowledge of Trading / Crypto