At Al Tayer Insignia, your career is more than a job it's a journey into the heart of luxury retail. For over 40 years, we've partnered with the world's most iconic brands, creating award-winning retail experiences across our boutiques, department stores, and leading online platforms. With stores and outlets across the GCC and a truly seamless omnichannel presence, we bring style, innovation, and heritage together. Here, you'll join a diverse, customer obsessed, passionate team that celebrates creativity, values individuality, and empowers you to grow. Join us on our journey, reimagining fashion and redefining the meaning of luxury in the region.
As an Office Service Executive you will be responsible to provide all the necessary office services support to the Manager and shoulder all the administrative responsibilities as functionally required by the Manager and the others concerned in the department.
- Provide all necessary secretarial and office support to the Manager from handling calls, drafting and processing letters, faxing etc., to liaising on the Manager's behalf with Suppliers and Customers.
- Arrange travel itinerary for the Manager including ticket reservations, hotels bookings, fixing appointments with the overseas clients.
- Provide required support to others in the department with respect to, sending official correspondence on their behalf, providing collective information to them and arranging department meetings.
- Liaise with all offices for effective management of appointments and meetings. Ensures administrative responsibilities like signatures, applications and customer issues are expedited effectively.
- Attend to all customer queries, complaints and interactions with courtesy and respect. Address customer issues and forward them to necessary departments for resolution while always maintaining the professional face of the company.
- Ensure efficient and courteous answering of telephone calls/ emails/faxes and provide necessary information and guidance or route them to appropriate channels for accurate information.
- Maintain necessary documentation system for efficient and orderly storage and retrieval of documents/information. Maintain and update all necessary records, files and database.
- General correspondence and memos as and when required including independent correspondence on secretarial discretion.
- Manage printing and stationary requisitions
- Liaise with suppliers or administration team for consumables
- Oversee department attendance and ensure relevant access is provided
- Manage collateral / location specific resources such as Meeting Rooms, reception, etc.
- Coordinate Company / Department events, Annual / Quarterly Planning meetings, etc.
