Job Description- KEY RESULTS ACCOUNTABILITIES:
- Check local publishing and monitor comments, complaints and negative themes against RTA.
- Monitor and follow up the local programs (direct broadcast programs in various radio stations) and record complaints/suggestions from public or important interviews and forward them to the concerned department.
- Collect all information published in various media regarding observations and suggestions and forward them to the concerned departments with complainers and suggestions data.
- Enter complaints and negatives remarks in the CRM system.
- Prepare RTA daily media report and send them to the concerned departments.
- Carry out all complaints inventory in the monthly list and archive it.
- Write minutes of meetings, file and follow up the assigned tasks as per the manager instructions.
- Perform other roles and responsibilities associated with the position when appropriate.
Qualifications KNOWLEDGE, SKILLS AND EXPERIENCE : - Diploma
- 0-2 years of working experience
- Basic Computer-literate performer.
- Exceptional listener and communicator who effectively conveys information verbally and in writing.
- Resourceful team player who excels at building trusting relationships with customers and colleagues.
- Fluent in English reading, writing and speaking.Arabic will be an advantage.
- Excellent Business writing skills
Job CategoryOther Jobs
AdvertiserRoads and Transport Authority
DepartmentMarketing & Corporate Communication
Educational-levelDiploma
Required NationalityUAE Only
Monthly SalaryUnspecified
Schedule-TimeFull time
Job Posting14/08/2023
Unposting Date13/10/2023
