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Nasoft.eg

Operations Analyst

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  • Posted 26 days ago
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Job Description

Nasoft is currently seeking a Growth Enablement Specialist to join our client's team. This role supports business expansion by improving internal processes, enabling sales efficiency, and coordinating cross-functional initiatives. The ideal candidate will play a key part in building frameworks that empower teams and drive sustainable growth.

Key Responsibilities:

  • Act as the operations and data backbone for commercial teams (Sales, Marketing, Customer Success, Partnerships).
  • Own and manage CRM configurations, workflows, pipelines, and reporting dashboards.
  • Administer sales & marketing enablement tools (CRM, WhatsApp, email automation tools, invoicing tools, etc.).
  • Clean, validate, map, and upload large datasets into CRM while maintaining data hygiene and accuracy.
  • Build weekly, monthly, and quarterly performance dashboards for leadership.
  • Monitor lead flow, pipeline transitions, deal stages, and conversion metrics across teams
  • Document internal workflows, processes, SOPs, and enablement playbooks
  • Work closely with the tech team to integrate tools (CRM, WhatsApp API, invoicing systems, data sync)
  • Train commercial teams on CRM usage, data entry rules, and best practices
  • Provide insights and recommendations to improve performance and operational efficiency
  • Perform other related duties as assigned

Requirements

  • Bachelor's degree in Business, Data Science, Engineering, Information Systems, or related field.
  • 2+ years of experience in CRM admin, growth operations, revenue operations, or data roles.
  • Hands-on experience with Odoo, Zoho, HubSpot, or Salesforce.
  • Experience with data visualization tools (Google Data Studio, Power BI, Looker) is a strong plus.
  • Familiarity with SaaS and B2B growth funnels and KPIs.
  • Advanced Excel/Google Sheets skills (VLOOKUP, pivot tables, dashboards)
  • Strong analytical mindset with excellent problem-solving abilities
  • Ability to manage multiple operations and cross-functional tasks

Working Conditions

  • Total working hours: 9 hours daily (8 working hours + 1-hour break)
  • Work mode: Hybrid (3 in office - 2 remote).
  • Location: Sheikh Zayed.
  • Two days off per week.
  • Performance evaluation based on data accuracy, pipeline flow management, dashboard quality, and team enablement

Benefits

Competitive base salary + attractive commission structure.

Professional development and career advancement opportunities.

Supportive, energetic, and multicultural team environment.

Social and medical insurance coverage.

Learning & Development programs (L&D)

More Info

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About Company

Job ID: 142688001

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