Position Objectives:
- Ensure end-to-end quality assurance and acceptance of access network infrastructure and related services.
- Drive implementation excellence through well-defined inspection, audit, and compliance processes.
- Establish and enforce acceptance criteria, test methodologies, and performance benchmarks.
- Oversee multi-level acceptance activities, ensuring timely delivery at site, cluster, city, and regional scales.
- Collaborate with vendors and cross-functional teams to resolve issues and remove acceptance barriers.
- Provide governance, reporting, and continuous process improvement for operational efficiency.
- Enable reliable, high-performance access networks that meet project delivery standards.
Job Description & Responsibilities:
- Verify vendor quality processes and ensure compliance with project specifications.
- Define and implement acceptance criteria, test plans, and inspection methodologies.
- Oversee acceptance of access network sites at site, cluster, city, and regional levels.
- Review and validate vendor documentation to ensure accuracy and compliance.
- Monitor acceptance progress, resolve dependencies, and escalate issues as required.
- Lead quality audits, enforce corrective actions, and drive continuous process improvements.
- Manage field inspectors to ensure consistent quality and performance on-site.
- Coordinate with cross-functional teams for acceptance of applications and related services.
- Track and report on quality, acceptance, and governance activities.
- Conduct gap analysis and recommend process enhancements to strengthen delivery.
- Support customer acceptance processes and align acceptance methodologies.
- Facilitate knowledge transfer, training, and best practice sharing across project teams.
Qualifications & Experience:
- Bachelor's degree in Computer Science, Telecommunications, or Engineering
- 10+ years of professional experience with at least 3 years in a quality management role.
- Proven expertise in major LTE/3G/2G telecom projects at a management level.
- Strong knowledge of quality management systems, acceptance processes, and audits.
- Excellent organizational, leadership, and interpersonal skills in multicultural environments.
- Strong communication skills with fluency in English (written and spoken).
- Proficiency in MS Office tools (Word, Excel, PowerPoint, Visio).
