Job Title: Operations Manager
Location: Riyadh, Saudi Arabia
Industry: F&B – Local Burger Brand
Position Overview:
We are seeking a dynamic and results-driven Operations Manager to lead and scale operations for a growing local burger brand in Riyadh. The ideal candidate will have strong experience in restaurant operations, sales growth, franchise expansion, and brand development, with a proven ability to drive revenue and enhance customer experience.
Key Responsibilities
- Oversee daily operations across all restaurant locations to ensure efficiency, quality, and consistency.
- Drive sales performance and revenue growth through operational excellence and strategic initiatives.
- Lead and manage new store openings and franchise expansion, including site selection, setup, staffing, and launch execution.
- Develop and implement standard operating procedures (SOPs) to ensure consistency across locations.
- Monitor key performance indicators (KPIs) such as sales, costs, and profitability, and take corrective actions when needed.
- Collaborate with marketing teams to support branding initiatives, promotions, and customer engagement strategies.
- Ensure high standards of customer service, food quality, and hygiene compliance.
- Recruit, train, and manage store managers and staff to build high-performing teams.
- Control operational costs, including labor, food cost, and inventory management.
- Identify opportunities for business growth, partnerships, and market expansion.
Qualifications & Experience
- Bachelor's degree in Business Administration, Hospitality Management, or related field.
- 5+ years of experience in restaurant operations, preferably within QSR or burger brands.
- Proven experience in sales growth, revenue management, and multi-branch operations.
- Hands-on experience in opening new branches or franchise operations.
- Strong understanding of branding and customer experience development.
- Excellent leadership, communication, and problem-solving skills.
- Ability to work in a fast-paced and growth-oriented environment.
