Operations Manager - Contract Logistics

CEVA Logistics provides global supply chain solutions to connect people, products, and providers all around the world. Present in 170+ countries and with more than 110,000 employees spread over 1,500 sites, we are proud to be a Top 5 global 3PL.

We believe that our employees are the key to our success. We want to engage and empower our diverse, global team to co-create value with our customers through our solutions in contract logistics and air, ocean, ground, and finished vehicle transport. That is why CEVA Logistics offers a dynamic and exceptional work environment that fosters personal growth, innovation, and continuous improvement.

DARE TO GROW! Join CEVA Logistics, and you will be part of a team that values imagination and continued learning and is committed to excellence in everything we do. Join us in our mission to shape the future of global logistics. As we continue growing at a fast pace, will you Dare to Grow with us

Job purpose:

The primary responsibility of this position is to manage and improve business operations, drive productivity, and ensure the company meets its goals and objectives. Operations Manager must support the development of the business and ensure CEVA business rules are followed.

Responsibilities:

• Develop and implement operational policies, procedures, and standards to ensure efficient and effective business operations.
• Analyze and evaluate current operational procedures and make recommendations for improvements.
• Manage and monitor departmental budgets and expenses to ensure financial goals are met.
• Collaborate with other departments to ensure that business operations are aligned with the company's strategic goals.
• Develop and maintain relationships with vendors, suppliers, and other external partners to ensure the timely delivery of products and services.
• Manage and oversee the daily activities of employees and departments, including hiring, training, and performance management.
• Implement quality control measures to ensure that products and services meet or exceed customer expectations.
• Monitor and analyse key performance metrics to identify areas for improvement and implement changes as necessary.
• Develop and implement contingency plans to address potential risks and issues that may impact business operations.
• Ensure compliance with all relevant laws and regulations, including health and safety regulations, labor laws, and environmental regulations.
• Be compliance with any CEVA Business Rules and Core Values

Education and Experience:

• Bachelor's degree in business administration, operations management, or a related field
• At least 5-7 years of experience in operations management, preferably in a similar industry

Specialist Knowledge & Skills

• Excellent problem-solving and decision-making skills.
• Knowledge of business operations, including supply chain management, logistics, and inventory management.
• Strong analytical skills and attention to detail.
• Familiarity with relevant software and systems, including ERP and CRM systems.
• Must be able to stand, walk, and bend for extended periods of time.
• Must be able to work in a fast-paced and dynamic environment.
• Ability to work independently and as part of a team.
• Excellent communication and interpersonal skills.
• Strong leadership and management skills, including the ability to motivate and coach team members.

As a global organization, and as part of the CMA CGM Group, diversity is critical to our business success; only when we can reflect the cultures, languages, behaviors and local knowledge of our customers, we can succeed. By employing people with different experiences and abilities, we expand our knowledge and increase our creativity and innovation.

Please note: Legitimate CEVA Logistics recruitment processes include communication with candidates through recognized professional networks, such as LinkedIn or via an official company email address: [Confidential Information]. We recommend that you do not respond to unsolicited business propositions and/or offers from people with whom you are unfamiliar.