For a very well-known Company based in Obour City an Operations Manager E-Commerce is urgently needed.
Job Responsibilities:
- Own and manage the Shopify store on a daily basis
- Upload and maintain fashion products with accurate size charts, colors, fabrics, fits, and pricing
- Manage collections by season, drop, category, and campaign
- Ensure product imagery, descriptions, and tagging follow brand standards
- Plan and execute homepage, collection, and PDP merchandising
- Manage launches, drops, promotions, and markdowns
- Optimize product ordering, filters, and navigation for fashion browsing
- Ensure correct display of variants (sizes, colors, fits)
- Coordinate inventory availability with warehouses and stores
- Monitor size curves, best sellers, slow movers, and stock aging
- Ensure accurate stock sync and prevent overselling
- Coordinate order fulfillment, returns, and exchanges
- Monitor and analyze KPIs: sales, conversion rate, AOV, sell-through, returns
- Work with marketing on campaigns, paid ads, email, and SMS
- Identify opportunities to improve conversion and reduce returns
- Prepare regular performance reports and insights
- Ensure smooth checkout, payment, and delivery flow
- Oversee online returns, exchanges, and customer feedback
- Ensure sizing, fabric, and fit information reduces customer confusion
Job Requirements:
- Bachelor's degree in Business Administration or a related field
- Strong Shopify proficiency is mandatory
- Experience managing high-SKU catalogs with size and color variants
- Familiarity with fashion KPIs (sell-through, size performance, returns)
- Minimum of 3+ years of experience in the retail industry
- Strong experience in fashion and apparel retail
- 5 working days from the office
- Office location: Zamalek
- Very good command of English, both written and spoken
