Operations Manager, Warehouse

Job title: Warehouse Operations Manager

Location: UAE

Reporting to: Manager

About noon

We're building an ecosystem of digital products and services that power everyday life across the Middle East—fast, scalable, and deeply customer-centric. Our mission is to deliver to every door every day. We want to redefine what technology can do in this region, and we're looking for a (add title) who can help us move even faster.

Noon's fastest hyper-local delivery platform, Noon Minutes, offers a localized assortment of FMCG & grocery products with delivery within 15-minutes. Currently live across the UAE and Saudi Arabia, offering thousands of products to customers in record time.

noon's mission: Every door, every day.

What you'll do:

Team noon has some of the fastest, smartest, and hardest-working people we've encountered. With a young, aggressive, and talented team, we're driving major missions forward.

You will be the leader for the strategic and daily operations of our fulfillment centers. Your primary goal is to uphold our promise to customers by establishing the highest standards for safety, quality, and high-speed productivity. This involves driving operational excellence through:

• Comprehensive oversight of the facility workflow, from managing inbound receiving processes to coordinating hyper-local outbound dispatch.
• Analyzing real-time performance data to optimize labor deployment and consistently achieve ambitious delivery targets.
• Spearheading large-scale process improvement initiatives to effectively scale operations throughout.

Leadership and Management

You will lead a team of Assistant Managers and warehouse associates, who are collectively responsible for fulfilling B2B orders. Your key supervisory duties include:

• Ensuring your team is properly trained and equipped, addressing their needs so they can maintain focus on their core responsibilities.
• Mentoring junior leadership and cultivating a high-performance culture that values speed and precision.

What you'll need:

Required/Basic Qualifications:

• Bachelor's degree or equivalent educational background.
• Proven direct management experience, including responsibility for employee performance.
• Flexibility to regularly work weekends and/or overnight shifts.

Preferred Qualifications:

• Minimum of 6 years of experience with performance metrics, process improvement methodologies, or Lean techniques (e.g., Six Sigma, Kaizen).
• Experience in a high-volume setting such as retail, e-commerce, or logistics.

Essential Skills:

• Extensive experience with defining, implementing, and managing performance metrics and process improvement strategies.
• Exceptional ability to inspire, motivate, and lead a large, diverse team in a high-pressure, fast-paced environment.
• Strong analytical capability to interpret complex data and translate it into clear, actionable operational strategies.

Who will excel

• We're looking for people with high standards, who understand that hard work matters.
• You need to be relentlessly resourceful and operate with a deep bias for action.
• We need people with the courage to be fiercely original.
• noon is not for everyone; readiness to adapt, pivot, and learn is essential.