Position Title: Partnership Lead
Location: UAE
Reporting To: Founder/Co-Founder
Employment Type: Full-Time
About The Role
DoubleTick.io is a leading WhatsApp CX platform serving over 10,000+ global businesses. With a dynamic team of 120+ professionals based in Mumbai, our mission is to empower businesses to harness the potential of business messaging as a powerful channel for growth, enabling customer relationships at scale.
We are seeking a dynamic and experienced Head of Global Partnerships to lead and scale our partnership ecosystem globally. The ideal candidate will play a critical role in identifying, establishing, and nurturing strategic alliances that drive business growth, expand market reach, and deliver exceptional value to our customers. This is a leadership position requiring a strong mix of strategic thinking, operational excellence, and relationship management skills.
Key Responsibilities
- Strategic Partnership Development:
- Identify, evaluate, and prioritize strategic partnership opportunities to support business objectives.
- Develop a global partnerships strategy aligned with the company's vision, goals, and market opportunities.
- Partnership Management:
- Build, nurture, and maintain relationships with key partners, including technology providers, resellers, affiliates, and other ecosystem players.
- Drive joint business planning, goal-setting, and performance reviews with partners to ensure alignment and mutual success.
- Market Expansion:
- Work cross-functionally with sales, marketing, and product teams to launch partnerships in new and existing markets.
- Negotiate and execute agreements to optimize revenue opportunities and operational efficiencies.
- Leadership and Team Building:
- Lead and mentor a global partnerships team, fostering a culture of accountability, innovation, and collaboration.
- Set clear objectives, track KPIs, and ensure the team delivers against strategic partnership goals.
- Revenue and Growth Impact:
- Drive measurable business outcomes, including revenue growth, customer acquisition, and market penetration through partnerships.
- Identify co-marketing opportunities and joint product development initiatives.
- Market Insights and Trends:
- Stay ahead of industry trends, competitors, and market dynamics to inform partnership strategies.
- Represent the company at key industry events, forums, and partner meetings.
Key Qualifications
- Proven experience (10+ years) in strategic partnerships, business development, or alliances in relevant industries, e.g., SaaS, technology, consumer products, etc..
- Strong track record of building and scaling global partnerships with demonstrable revenue impact.
- Exceptional negotiation, influencing, and relationship management skills.
- Deep understanding of partnership models, go-to-market strategies, and joint value propositions.
- Experience working across diverse markets and cultures, with a global mindset.
- Strong analytical skills with the ability to interpret data and make data-driven decisions.
- Excellent leadership and team management abilities.
- MBA or equivalent advanced degree is preferred but not mandatory.
What We Offer
- Competitive compensation package with performance-based incentives.
- Opportunity to work in a fast-growing company with a global footprint.
- Leadership role with significant impact on the company's growth trajectory.
- Collaborative and inclusive work environment.
