Role Summary
The Partnerships Manager will be responsible for managing and optimizing strategic partnerships, driving revenue growth through partners, and ensuring operational efficiency in partner-driven business. This role will focus on increasing partner-driven volumes enhancing partner performance.
Responsibilities
- Manage and optimize relationships with PSPs, Payment Facilitators, enterprise clients, and merchants to drive consistent transaction volume growth.
- Develop and execute joint business plans with key partners, ensuring revenue targets and performance KPIs are met.
- Conduct regular business reviews with partners to analyze growth trends, transaction data, and revenue opportunities, identifying areas for improvement.
- Increase partner-driven revenue and transaction volumes by implementing targeted engagement strategies and cross-selling POS, QR, VIBANs, and lending solutions.
- Ensure seamless partner onboarding, integration, and operational support while maintaining high service-level agreements (SLAs).
- Monitor partner performance metrics, implement data-driven strategies, and optimize workflows to enhance partner success rates and reduce inefficiencies.
- Ensure compliance with Central Bank regulations and industry standards, reducing operational risks and settlement discrepancies.
- Work closely with internal teams (Tech, Product, Compliance, Marketing) to improve partner support, enhance payment acceptance, and resolve operational challenges.
- Represent Botim Money in business reviews, industry events, and fintech conferences to strengthen partnerships and expand market reach.
Requirements
- 5+ years of experience in partner management, fintech operations, or payment solutions (preferably in MENA).
- Proven experience in driving revenue growth through partnership models.
- Strong understanding of merchant acquiring, PSP partnerships, digital payments, and financial services.
- Experience in managing large-scale partner portfolios, conducting business reviews, and implementing performance-driven strategies.
- Knowledge of POS, ecommerce, QR, VIBANs, and alternative payment solutions.
- Strong analytical skills with the ability to track and optimize key performance metrics.
- Excellent stakeholder management, negotiation, and problem-solving skills.
- Ability to thrive in a fast-paced fintech environment, balancing multiple partner relationships and revenue objectives
