Partnerships Manager

The Manager – Partnerships will support the Senior Manager – Partnerships Manager in growing and managing Landmark Group's partnerships across Loyalty, Gift Cards, and Payments throughout the GCC region. This role focuses on partner coordination, campaign execution, and operational support, while contributing to revenue growth and strengthening partner relationships.

Key responsibilities include:

Partnership Management & Growth

• Support Partnerships Managers in retaining and growing relationships with partners across multiple sectors
• Contribute to achieving revenue targets through partnership formats such as Points Earn & Burn, Points Exchange, Member Deals & Offers, Brand Campaigns
• Assist in identifying and approaching new partners, while supporting the growth of existing accounts
• Build strong working relationships with partner stakeholders to drive engagement and growth
• Conduct research and prepare sector fact-books and competitor studies to identify opportunities

Campaigns & Marketing

• Coordinate with partners and internal teams to deliver tactical campaigns, offers, and promotions that drive customer engagement and sales
• Prepare campaign briefs for Marketing & Insights teams, ensuring alignment with partner objectives
• Track and report on campaign performance, highlighting ROI and learnings for improvement

Operational Support

• Act as a liaison between Landmark brands, partners, and third-party vendors to ensure smooth execution of loyalty benefits and offers
• Operational management of third-party vendors, ensuring updated and relevant offer content, reporting, reconciliations, and customer support follow-ups
• Assist in onboarding new partners, including technical setup, system integration, and partnership launch planning
• Coordinate with Finance and Legal teams on contracts, invoicing, purchase orders, and payment follow-ups

Analytics & Reporting

• Monitor and report on key partnership performance metrics, including sales and redemption activity
• Support quarterly business reviews by preparing data, insights, and presentations that demonstrate partnership impact and ROI
• Assist in annual planning, budgeting, and forecasting exercises by providing relevant inputs

Qualifications

• Bachelor's degree in Business, Marketing, or related field.
• 5 – 7 years experience in Account Management, Client Services, Partnerships, or Business Development
• Exposure to revenue delivery or sales support, ideally in Retail, Loyalty, Gift Cards, E-commerce or Payments
• Strong organizational and relationship-building skills with the ability to coordinate across multiple stakeholders
• Good analytical and problem-solving skills, with proficiency in Microsoft Office (Excel, PowerPoint, Word); CRM experience is a plus
• Positive, growth-minded, and target-oriented with the drive to exceed expectations
• Willingness to travel within the region when required
• Excellent verbal and written English (Arabic is a plus)
• Based in Dubai, UAE

Key Competencies

• Commercially driven with a focus on execution and results
• Strong interpersonal and communication skills
• Detail-oriented with good follow-through
• Proactive, adaptable, and eager to learn
• Comfortable working in a fast-paced, high-performance and target-driven environment