Job Summary:
We are looking for a highly motivated Parts & Service Sales Engineer (PSSR) to drive the sales of spare parts and after-sales services for trucks, generators, and heavy equipment. This role requires a blend of technical expertise, strong customer relationship management, and strategic sales skills to optimize customer equipment performance and drive business growth.
As a PSSR, you will identify new business opportunities, maintain strong client relationships, and ensure exceptional after-sales support to maximize customer satisfaction.
Key Responsibilities:
Sales & Business Development:
- Actively promote and sell parts, maintenance services, and repair solutions to existing and new customers.
- Identify and capitalize on new sales opportunities to meet or exceed sales targets.
- Prepare, submit, and follow up on sales quotes and proposals.
- Represent the company at client meetings, trade shows, and industry events to expand business opportunities.
Technical Expertise & Customer Support:
- Provide expert technical advice on spare parts selection and system optimization.
- Work closely with service teams to develop and present customized maintenance packages.
- Stay up to date with industry trends, product advancements, and competitor activities.
- Handle customer inquiries promptly, delivering efficient and effective responses.
Collaboration & Reporting:
- Build and maintain strong, long-term relationships with customers in the trucks and generators industries.
- Partner with sales, service, and technical teams to ensure seamless customer support.
- Maintain accurate sales records, reports, and CRM updates.
Job Requirements:
- Bachelor's degree in Mechanical, Electrical Engineering, or a related field.
- Proven experience in sales or service roles within the trucks, generators, or heavy equipment industries.
- Strong technical knowledge of truck and generator systems and components.
- Excellent communication, negotiation, and customer service skills.
- Ability to work both independently and collaboratively in a team environment.
- Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and CRM systems.
- Valid driver's license and willingness to travel as required.
- Car ownership is a must.
- Residency near the company location (Giza) is preferred.
What We Offer:
✅ Competitive salary and commission structure
✅ Professional development and training opportunities
✅ A supportive and dynamic work environment
If you are passionate about after-sales service, spare parts sales, and customer satisfaction, we invite you to apply and be part of our growing team!
