Patient Coordinator

About the Clinic

Lumos Dental and Aesthetic Clinic is a modern multi specialty clinic in Dubai offering advanced dental and aesthetic treatments. We focus on delivering high quality patient care with a strong emphasis on experience, professionalism, and results.

Role Overview

We are looking for a Patient Coordinator who will be the main point of contact for our patients. This role is ideal for someone with hands on experience in dental and aesthetic clinics and strong coordination and communication skills.

Key Responsibilities

Coordinate with patients across phone WhatsApp and in person

Book manage and confirm appointments for dental and aesthetic treatments

Guide patients on available treatments and services

Coordinate schedules between doctors therapists and patients

Follow up with patients before and after appointments

Support the front desk and daily clinic operations

Maintain accurate patient records and appointment logs

Ensure a smooth and professional patient journey from first contact to visit completion

Requirements

Previous experience in a dental or aesthetic clinic is required

Good understanding of dental and aesthetic treatments

Strong communication and interpersonal skills

Comfortable handling patient inquiries and treatment coordination

Well organized and able to manage multiple schedules

Fluent in English additional languages are a plus

Professional appearance and patient focused attitude