Pre-Sales Engineer

Company Description

Innovera is a Pan-Arab, multinational innovator operating at the intersection of education, technology, and intelligence. We deliver AI-driven digital solutions, advanced cybersecurity, transformative training, and intelligent outsourcing to schools, governments, and enterprises across the Middle East and Africa. Through strategic partnerships with global leaders—including AI Certs, Palo Alto Networks, Fortinet, and H3C—we build future-proof digital ecosystems that drive measurable impact and sustainable growth.

Founded in 2013, Innovera has evolved from an educational technology group into a regional hub of innovation. Our commercial arm designs cutting-edge infrastructure and security solutions, while Innovera Academy delivers certified training programs and continuous learning pathways that bridge the gap between emerging technologies and human capability.

Together, these two pillars fulfill our mission: to empower people and institutions to adapt, grow, and thrive in an AI-driven world.

Role Purpose:

We are seeking an experienced Pre-Sales Engineer to support our sales team by designing innovative ICT solutions and delivering technical consultations to enterprise customers. You will bridge the gap between customer needs and technology capabilities, ensuring that our solutions are technically sound, commercially viable, and aligned with industry best practices. You will also leverage Innovera Academy as a resource for client upskilling and certification, positioning training as part of the overall solution lifecycle.

Key Responsibilities:

• Analyze customer requirements and design end-to-end technical solutions that address business and operational needs.
• Prepare technical proposals, solution architectures, and detailed Bill of Materials (BOM) with accurate vendor pricing.
• Deliver technical presentations, product demonstrations, and Proof of Concept (POC) engagements to validate solutions.
• Coordinate with vendors and technology partners to ensure optimal solution design and competitive pricing.
• Support the sales team throughout the entire sales lifecycle, from initial discovery to post-sales handover.
• Stay current with emerging technologies, vendor portfolios, and industry trends to maintain technical expertise.

Core Technical Competencies (Must-Have)

• Deep understanding of networking, cybersecurity, data center, cloud, and virtualization technologies.
• Proven experience designing solutions within a System Integration company.
• Strong knowledge of vendor products and architectures (Cisco, Palo Alto, Fortinet, HPE, Dell, VMware, Microsoft, H3C, or similar).
• Ability to develop accurate BOMs, technical proposals, and solution architectures.
• Experience conducting technical presentations, demonstrations, and Proof of Concept (POC) engagements.
• Professional certifications such as CCNP, NSE, PCNSE, VMware, Microsoft, or equivalent are highly preferred.

Skills Required:

• Customer-Centric Thinking: Understand client pain points and translate them into effective technical solutions.
• Communication & Storytelling: Articulate complex technical concepts clearly to both technical and non-technical audiences.
• Problem-Solving: Design creative, practical solutions that meet customer requirements and budget constraints.
• Collaborative Drive: Work seamlessly with Sales, Technical teams, and vendors to deliver integrated solutions.
• Attention to Detail: Ensure accuracy in proposals, BOMs, and solution designs.
• Continuous Learning: Stay ahead of evolving technologies and certifications.

Qualifications

• Bachelor's degree in Communications Engineering, Computer Engineering, Computer Science, or related field.
• 5–10 years of experience in a System Integration company.
• Strong experience in networking, cybersecurity, data center, cloud, and virtualization.
• Professional certifications such as CCNP, NSE, PCNSE, VMware, Microsoft, or equivalent are highly preferred.
• Excellent presentation and communication skills in English (written and spoken).

What We Offer (Benefits)

• Competitive compensation with performance-based bonuses.
• Complimentary access to Innovera Academy certification programs to further develop your technical expertise.
• Clear career advancement pathways within a growing Pan-Arab organization.
• Collaborative, innovative culture that values technical excellence and diverse perspectives.
• Opportunities to work with international partners on regional-scale projects.
• Flexible working arrangements and a supportive team atmosphere.
• Comprehensive social insurance and medical coverage.