Job Purpose:
Act as a Business Consultant, analyze existing processes, identify gaps or bottlenecks/opportunities and redefine them to fundamentally improve organizational efficiency.
Key Accountabilities:
- Understand critical data processes and technology components; identifying critical gaps and/or opportunities and devising a plan to address and implement.
- Support the established and prioritized initiatives and metrics to deliver business process improvements and simplification efforts.
- Working within cross-functional teams to drive product and process improvements and proposing modifications or re-engineering initiatives that drive simplifying the operating model and improve the customer experience.
- Monitor established goals for productivity are tracked and measured as designed to ensure productivity measurement are achieved with key indicators and milestones clearly identified.
- Follow up on ongoing initiatives and make sure they are aligned to the established control frameworks and that they are driving control automation, reducing reliance on manual solutions and mitigating overall risk.
Qualifications & Skills:
- Bachelor's degree in Business Administration, Economics, Finance or any relevant discipline.
- Minimum 5 years of relevant experience.
- Consulting background is a plus.
- Master's degree or related business certifications (Lean Six Sigma is a plus).
- Stakeholder Management.
- Business Acumen.
- Conflict Resolution.
