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Malaeb

Product & Delivery Operations Manager

3-5 Years
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Job Description

Responsibilities:

  • Facilitate Agile ceremonies: daily stand-ups, sprint planning, retrospectives, and reviews.
  • Help the development team achieve sprint objectives and remove blockers.
  • Write clear and structured user stories with acceptance criteria.
  • Manage sprint workflows and task boards in ClickUp.
  • Align closely with engineering leads and attend product meetings daily.
  • Write and maintain internal documentation for features and sprint delivery.
  • Track developer output and measure team performance using Agile metrics.
  • Foster a collaborative, accountable, and high-performing team environment.
  • Support communication between developers and other departments.
  •  Translate product and business requirements into clear, structured user stories and tasks.
  • Own and maintain a clean, organized, and up-to-date backlog.
  • Align closely with the Tech Lead on priorities, scope, and execution planning.
  • Attend product and alignment meetings to capture and structure requirements.

Qualifications and Experience: 

  • 3+ years experience as a Scrum Master or Agile Project Manager.
  • Deep understanding of Agile/Scrum practices.
  • Experience working remotely with distributed teams.
  • Strong experience in backlog management and user story writing.
  • Familiarity with Agile tools (ClickUp, Jira, or similar) 

Key Competencies: 

  • Technical/Job specific Skills: Strong understanding of Agile/Scrum methodologies, experience using Agile tools and knowledge of SDLC and Agile performance metrics, ability to structure and translate high-level requirements into actionable tasks and experience managing blocklogs and writing detailed user stories. 
  • behavioral/Soft Skills: Strong communication and stakeholder management, problem solving and blocker resolution mindset, ability to work in fast-paced remote teams and excellent organizational and prioritization skills.
  • Leadership or Managerial: Ability to drive accountability within teams, cross functional coordination and influence and focus on continuous improvement and delivery efficiency. 

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About Company

Job ID: 146195075

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