Product Manager

Established in 2008, Geidea epitomizes customer focused empowerment and commercial success through continuous innovation.

Geidea makes best in class digital payment solutions available for all by attracting and leveraging the best creative & entrepreneurial talent in the market

Our solutions give any business the chance to get ahead and reach for more no matter their size or maturity.

Our technology mirrors our people - Smart, Innovative & Forward Thinking

www.geidea.net

To maintain a competitive advantage as we grow, we are currently looking for a new Product Manager

Job purpose:

Transforming merchant experience strategy into short-mid-long term vision and actions, ensuring

implementation to drive merchant experience and satisfaction.

Key Accountabilities:

• Break down area strategy into short to midterm vision and actions through research and feedback.
• Ensure Implementation and delivery of vision.
• Manage team performance and build on people capabilities by setting roadmaps and drive engineers/product team to deliver requirements.
• Ensure business teams have the tools to use merchant experience products.
• Drive customer experience across the products and continuous feedback.
• Monitor key metrics performance.
• Owning the go to market activities ensuring that merchants are aware, able to use and able to access the product. Also ensuring internal customer facing teams are able to both sell and support our customers.

Must have technical / professional qualifications:

• 5-7 Years of experience of relevant experience.
• Must have a background in Product Management in the Fintech Industry.
• High efficiency in Jira, and Confluence.
• Experience working with a Product Design Function.
• Must have experience in a customer-facing product role.

Our values guide how we think and act - They describe what we care about the most

Customer first - It's embedded in our design thinking and customer service approach

Open - Openness allows us to constantly improve and evolve

Real - No jargon and no excuses!

Bold - Constantly challenging ourselves and our way of thinking.

Resilient If we fail, we bounce back stronger than before.

Collaborative - We know that we can achieve a lot more as a team.

We are changing lives by constantly striving for a better solution.