Job Purpose
Leading the evolution of our Ride-Hailing SaaS platform, which serves both B2C and B2B markets. This role involves managing our current operational product, while also driving the development of a next generation,
visionary platform that expands our capabilities and market reach. You'll work closely with cross-functional teams to ensure the current product continues to deliver value, while shaping the future of mobility through strategic innovation.
Responsibilities:
- Own and evolve the current ride-hailing product, ensuring stability, performance, and customer satisfaction across B2C and B2B users.
- Lead the vision and roadmap for the next-generation platform, aligning business goals and emerging market needs.
- Conduct deep market research, user interviews, and competitive analysis to inform product decisions.
- Translate strategic goals into actionable product requirements and user stories.
- Collaborate with engineering, design, operations, and commercial teams to deliver high-impact features.
- Prioritize initiatives across both products based on business value, customer impact, and technical feasibility.
- Engage with B2B clients to understand operational needs and tailor solutions accordingly.
- Monitor product performance using analytics and KPIs; iterate based on insights and feedback.
- Ensure scalability, compliance, and localization across different regions and customer segments.
Requirements:
- 5+ years of product management experience, ideally in mobility, transportation, or SaaS platforms.
- Proven success in managing live products while simultaneously building new ones.
- Strong understanding of ride-hailing business models, dispatch systems, and fleet management.
- Experience working with cross-functional teams in agile environments.
- Excellent communication, stakeholder management, and problem-solving skills.
- Familiarity with product analytics tools and data-driven decision-making.
- Technical background or experience working closely with engineering teams is a plus.
- Experience with ERP or CRM integrations.
- Knowledge of API ecosystems and third-party integrations.
