Position: Product/Project Manager (Account Manager)
Report to: Sales Department | Head of Institutional Sales
Type: Full-Time
Working Arrangement: Full-Time | Dubai (On-site)
Company Overview
We are EnterTrade - forward-thinking fintech company specializing in innovative trading solutions and financial products. With a dynamic platform and a tech-savvy team that works seamlessly across time zones, we strive to provide cutting-edge services to traders worldwide.
Company website: https://entertrade.com/.
About the Role
We are looking for a Product/Project Manager to own the EnterTrade B2B product line end-to-end, acting as the central coordination point between our IT and Sales departments and as the main point of contact for clients after sales. This is a hands-on, Dubai-based role for someone comfortable managing technical requirements, client relationships and day-to-day communication across multiple channels.
Key Responsibilities
- Coordinate between IT and Sales departments to ensure smooth handoff and alignment of client needs
- Process and translate technical requirements between internal departments and clients
- Manage and maintain communication via Telegram/Discord channels with clients and partners
- Work with the Validator system as part of the client onboarding/verification workflow
- Manage clients post-sale, ensuring smooth onboarding and ongoing satisfaction
- Coordinate with clients and the Support team to resolve issues and maintain service continuity
- Act as the liaison ensuring technical and business requirements are correctly understood and delivered on both sides
Requirements
- Proven experience in Project/Product/Account Management, ideally within fintech, trading, or B2B SaaS environments
- Strong understanding of technical requirement gathering and cross-department coordination
- Comfortable working with Telegram/Discord as primary client communication channels
- Strong organizational and communication skills — able to manage multiple stakeholders and priorities
- Client-facing experience, including post-sale account management
- Based on or willing to relocate to Dubai
- Excellent written and spoken English
Nice to Have
- Experience in Forex, CFD or financial services
- Familiarity with B2B trading platforms, white-label solutions, or similar validator/verification systems
- Additional languages are an advantage
What We Offer
- Full-time role based in Dubai, comfortable office in Al Barsha (5 min from metro)
- Working schedule: Mon-Fri 9:00 – 18:00 pm
- Direct ownership of the EnterTrade product line and client relationships
- Opportunity to work cross-functionally across IT, Sales, and Support
- Real career opportunities
- Participation in expos, side events, meet ups and other international events
- Competitive salary package
