About Intertrade
Intertrade Co. is a manufacturer specializing in gaskets, magnet strips, and PVC compound — serving the home appliance industry. We are in an active phase of operational transformation and are hiring a Production Section Head to own and lead our Gasket and Magnet Strip production section end-to-end.
About the Role
This is a managerial leadership position. You will report directly to the Director of Operations and hold full accountability for the people, processes, and performance of the Gasket and Magnet Strip section. You will lead a team of supervisors, technicians, and operators, and serve as the operational bridge between Production, Planning, Quality, Maintenance, and Warehouse.
Key Responsibilities
- Lead, manage, and develop production supervisors, technicians, and operators across both sections.
- Set performance objectives, conduct appraisals, and build a culture of accountability and continuous improvement.
- Train, mentor, and develop team members on SOPs, best practices, and new production techniques.
- Maintain a skill matrix for all production staff and use it to guide training plans and deployment decisions.
- Resolve workforce issues and maintain high engagement on the shop floor.
- Own daily, weekly, and monthly production output — volume, quality, and on-time delivery.
- Oversee shift planning, resource allocation, and production scheduling in coordination with the Planning team.
- Monitor and drive OEE, identifying and closing performance gaps; enforce first-production approval at shift start, model change, and after any unplanned stoppage.
- Minimize downtime through structured coordination with the Maintenance team.
- Enforce 4M change management (Man, Machine, Material, Method): track changes, and review risks.
- Lead improvement initiatives using Lean, Kaizen, 5S, and Six Sigma/DMAIC methodologies; actively engage shop-floor employees in the suggestion system.
- Develop, document, and maintain SOPs, process flow charts (raw material receipt to shipping, including rework/repair loops), and control plans linked to FMEA.
- Create and update Value Stream Maps (VSM) to identify waste and improvement opportunities; support all improvements with statistical data.
- Ensure process FMEAs are updated at each product or process change; re-score after corrective actions and apply lessons learned horizontally across similar processes.
- Manage feasibility assessments for new production projects (capacity, manpower, equipment).
- Ensure all critical and special product characteristics are identified in SOPs, control plans, and FMEAs, and clearly communicated at workstations.
- Collaborate with Quality Control to proactively reduce defects, scrap, and rework across all shifts.
- Ensure full compliance with ISO 9001:2015 on the production floor at all times.
- Maintain permanent audit readiness across production documentation, workstations, and processes for customer audits.
- Lead corrective action management using 8D, Fishbone, and 5-Why methods; ensure FMEA, control plans, and SOPs are updated after every major nonconformance.
- Enforce PPE usage, machine guards, and safety compliance across production areas.
- Track and report production KPIs (OEE, capacity utilization, CT, throughput rate, down time, scrap rate, on-time delivery, rework) to the Director of Operations regularly.
- Work cross-functionally with Planning, Maintenance, Warehouse, and Quality to align production execution with business goals.
- Participate in management review meetings; contribute production data, root cause findings, and improvement action plans.
Requirements
- Bachelor's degree in Mechanical Engineering, Industrial Engineering, or a related field.
- 8–12 years of experience in production or manufacturing management.
- Minimum 3 years in a supervisory or managerial role.
- Experience in PVC gaskets production or home appliance / refrigerator manufacturing is strongly preferred.
- Lean Green Belt certification required — Six Sigma Black Belt, CPIM, or equivalent is a strong plus.
- Proven track record managing production teams and driving measurable improvements in output, quality, and efficiency.
- Hands-on experience with OEE tracking, VSM, Lean, 5S, Kaizen, FMEA, control plans, and SPC (CPK/Ppk).
- Experience with customer supplier audits is a strong advantage.
- Solid knowledge of ISO 9001:2015 and manufacturing compliance requirements.
- Proficient in MS Excel, ERP systems, and production management tools.
- Excellent written and spoken English.
- Based in or able to commute to 10th of Ramadan City (preferred).
