Project Manager

Who we are:

At Global Blue, we firmly believe that enhancing the shopping experience drives performance.

Our mission is to seamlessly connect shoppers and brands worldwide by simplifying the shopping experience and boosting retailer performance. With over 40 years of industry expertise, we have pioneered Tax Free Shopping and expanded into the Payment and Post-Purchase business.

As a technology partner, we lead our industries with innovative technology and data-driven insights, bringing unparalleled value at every touchpoint along the shopping journey. We support retailers in handling over 35 million Tax Free Shopping transactions every year and our payment partners in elevating the experience of more than 31 million transactions worldwide. Our post-purchase solutions also cater to the needs of over 47m e-commerce shoppers. Listed on the New York Stock Exchange, we generated 20bn Sales in Store and 311M revenue in FY 2022/23.

Our diverse community of over 2,000 employees represent more than 80 nationalities across 53 countries. At Global Blue, we cultivate a culture of empowerment, encouraging our teams to collaborate and support one another.

Together, we innovate, create, and strive towards a brighter future for the businesses we serve.

With Global Blue, enjoy the journey.

What you will do. A glimpse in your role:

As a Project Manager, you will be responsible for the timely implementation and delivery of assigned projects and processes. You'll plan, coordinate, report, and ensure smooth handover to the business, while building strong relationships across internal organizations and supporting country teams.

Every action has an impact. You will make a difference here if:

• Delivering assigned projects and taking corrective actions when results deviate from expectations.
• Driving initiatives to achieve objectives, minimize risks, and improve team quality.
• Ensuring highquality execution of onetime projects and process changes.
• Supporting financial business cases with data analysis and research.
• Setting up project governance, reporting, and templates.
• Coordinating with Commercial, MS, Finance, and Operations teams to define priorities and gather insights.
• Monitoring schedules, budgets, and logging project information.
• Establishing policies, procedures, and training materials.
• Driving crossfunctional alignment and smooth execution across departments.
• Identifying risks, bottlenecks, and dependencies, and developing mitigation strategies.
• Communicating updates and outcomes clearly to senior management and stakeholders.
• Promoting continuous improvement through lessons learned and enhancements.
• Leading or supporting change management initiatives for adoption of new processes and tools.

Key competencies to empower your journey. You'll drive towards success if:

• Organized and structured with strong attention to details
• Strong analytical skills
• Data analysis (export high volumes of data from Microstrategy), structure data, and build financial models to ease decision-making
• Capacity to draft specs around financial flows (operational systems/accounting)
• Experience in interfacing with clients (as we will be talking to Zatca)
• Good understanding of technology
• Strong capacities to lead and coordinate projects with internal (up to Senior Management level) and external stakeholders.
• Previous experience in Operations Fintech or Finance organisations would be a plus.
• Autonomous, self-motivated, and a proactive problem solver, but also a collaborative team player.
• Fluent in English.

Preferable skills and competencies

• Good skills in PPT and Excel.
• Knowledge of MicroStrategy and Salesforce would be a plus.

Education and qualifications

• Ideally Master's degree in economics, project management

Experience

• 5 to 8 years experience in Project Management in an international environment

Together, we go further:

At Global Blue, you'll enjoy:

• Be part of a large international multicultural company with career opportunities abroad.
• Flexible Work Environment: balanced work remotely and from our offices.
• Training & Development: Access to ongoing training and professional development resources.

At Global Blue, we foster career growth through internal mobility, a multicultural environment, and an Agile Working Model that supports work-life balance and team spirit. Committed to sustainability, we prioritize positive impacts for employees, clients, and communities. Guided by our 5 Ways of Working, we focus on client satisfaction, collaboration, innovation, and value creation. As forward thinkers, we embrace open dialogue, continuous learning, and shared success to shape the future while delivering tangible results.

Feels like you Explore further!

Let's write the future together: Apply now!

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