Proof of Execution (PoE) Desk Compliance Analyst
Location: Cairo, Egypt (Spanish Speaker)
Reports to: PoE Desk Lead (dotted line to Global Compliance)
Business Unit: Microsoft Operations
Role Purpose
The PoE Desk Compliance Analyst ensures every Noventiq claim submitted for Microsoft funded services and pre sales activities is accurate, traceable, and fully compliant with program guidance and best practices. The role performs independent pre submission validation across PoE evidence, customer association (CPOR), activity records, and ROI narratives, and partners with Regional Operations Centers (ROCs) to raise the overall quality and integrity of claims.
Key Responsibilities
- End to end claim validation (pre submission)
oVerify customer identity and association (TPID/CPOR), engagement existence in Partner Center, and subscription identifiers where applicable.
oConfirm required artifacts are complete in Noventiq's central PoE repository (questionnaires, invoices, delivery records, unique customer outcomes).
oValidate claim compliance against engagement program, delivery and performance requirements based on the check-list (e.g claims general terms, regional performance rate, customer claim limits, delivery hours, etc.)
oValidate PoE evidence against Microsoft's acceptance criteria, including what is not acceptable (e.g., generic quotes, master agreements not proving recent engagement, duplicated slides/templates).
oApply additional checks for duplicate or rushed engagements, fragmentation/chopping, implausible delivery patterns, and fair market value/market boundary issues. Escalate anomalies to Compliance.
- ROC partnership & workflow control
oServe as the final good for submission gate after ROC preparation; record outcomes and feedback loops to ROC owners.
oHelp maintain ROC whitelists (who can nominate/submit), flags for nominations outside ROC, and consolidation targets in high risk regions.
- Evidence quality & uniqueness
oEnsure each claim's PoE is customer specific (unique outcomes, OKRs, value plan, ROI, next steps), avoiding reuse of slides or models across customers.
oContribute to business unit improvements identified in the PoE compliance business case (e.g., centralization, controls, tooling).
- Issue management & escalation
oDocument findings, recommend corrective actions, and prepare case packets for Compliance and leadership when patterns of concern arise (duplication, fragmentation, speed anomalies, market misalignment).
Required Qualifications
- Bachelor's degree (Business, Finance, Information Systems), or equivalent experience.
- 24 years in incentives/compliance operations, deal desk, PMO, audit, or claims processing (preferably within Microsoft partner programs).
- Strong analytical skills with Excel/Power BI; ability to interpret data, reconcile artifacts, and spot patterns/anomalies (duplication, timing, fragmentation).
- Excellent writing and stakeholder communication; comfortable giving precise, actionable feedback to ROC and account teams.
Preferred / Nice To Have
- Working knowledge of IT services business and Microsoft product lines,
- Experience working in a distributed multi-national organization.
Competencies & Behaviors
- Integrity & independence: maintains a control mindset and unbiased validation stance; escalates issues promptly.
- Detail orientation: meticulous evidence checks, complete audit trail creation.
- Judgment: distinguishes admin defects vs. substantive risks; understands ROI narratives and fair market value boundaries.
- Collaboration: effective partnering with ROCs, field claim owners, Compliance, and Microsoft program contacts.
Location: Cairo - NQEGY, Cairo, Cairo, Egypt
