Real Estate Customer service (B2)

RAYA Customer Experience (RAYA CX) offers next-generation business process outsourcing (BPO) and customer experience management services across industries. Since 2001, RAYA CX has been a trusted partner for customer service, technical support, and global solutions for Fortune 1000 companies worldwide. With operations in competitive and highly skilled labor markets, the company provides comprehensive outsourcing solutions driven by advanced technology, innovative practices, and continuous improvement. RAYA CX operates in regions across North America, Europe, the Middle East, and Africa.

This is a full-time, on-site Real Estate Customer Service role located in Qesm El Maadi. The responsibilities include providing exceptional customer service tailored to the real estate industry, addressing client inquiries, assisting with property-related information, and supporting real estate sales and development processes. The role involves effective communication, providing solutions to customer needs, and contributing positively to the customer service experience.

• Proficiency in Real Estate and Real Property concepts
• Strong Customer Service skills tailored to client and property needs
• Experience or knowledge in Real Estate Development processes
• Sales proficiency and the ability to understand market trends
• Excellent communication and problem-solving skills
• Ability to work collaboratively in an on-site environment
• Prior experience in real estate or customer service is an advantage
• Bachelor's degree in Business, Real Estate, or a related field is a plus