Receptionist

Company Description

Established in 1999, Alameda Healthcare is a leading healthcare provider with an extensive network of facilities in Cairo, Kuwait, and London. The organization features four tertiary care hospitals in Cairo, two of which are under construction, and a capacity of 890 beds upon completion. In addition to hospitals, the network includes outpatient clinics, diagnostic centers, specialist centers, pharmacies, and a rehabilitation center. Renowned for its high standards, Alameda Healthcare is committed to delivering exceptional medical services and patient care.

Role Description

This is a full-time on-site Receptionist position located in Giza. The Receptionist will be responsible for welcoming visitors, answering and directing phone calls, managing front-desk operations, scheduling appointments, and maintaining a professional and organized reception area. Additional tasks include handling inquiries, maintaining records, and coordinating with other departments to ensure efficient daily operations.

Qualifications

• Strong communication and interpersonal skills with a focus on customer service
• Proficiency in organizational and multi-tasking abilities to manage front-desk responsibilities effectively
• Basic computer literacy, including familiarity with office software and phone systems
• Problem-solving skills and the ability to handle inquiries and provide solutions promptly
• Professional demeanor and ability to manage tasks in a busy healthcare environment
• Previous experience as a receptionist or in a customer service role, preferably in a healthcare setting, is an advantage