RECEPTIONIST

JOB DESCRIPTION
Act as a first point of contact for all visitor s, welcome them professionally and courteously and look after them until they have been attended to, guaranteeing a smooth-running reception area.
Professionally administer all incoming calls and outgoing calls providing callers with compound facilities information and ensuring calls are redirected accordingly.
Responsible of opening and closing of the reception area (locking doors, closing blinds, turning off lights) and inspection of all club house facilities daily every morning.
Maintain a systematic arrangement in general customer service, booking, party reservations, tennis courts, squash, table tennis, billiards hall and other facilities and amenities as applicable in the compound.
Comply with the reception and administration process as laid out in the standards of the compound s rules and regulations.
Administer move in and move out procedures to ensure smooth transition of new tenants and accommodate the interest of both tenant and the company.
Receive work orders, distribute to the maintenance team, and track all pending work orders with the call center to ensure completion.
Coordinate with leasing department the leasing contracts (intention notice) and cheques collected from the tenants.
QUALIFICATIONS
Male not more than 35 years old.
Minimum 2 years of receptionist experience in a high-end residential property, luxury hotel and fine dining restaurant.
Excellent phone etiquette.
Excellent English communication skills.
Should have a strong personality. Someone with courageous attribute in the implementation of company policies and procedures.
Should be customer service driven.
Able to work with minimum supervision.
Good use of MS Office (Word, Excel, Outlook, Access).
Able to multi-task.
Possess strong organizational skills.
Professional appearance.
Flexible and ready to work extra time when needed.

Desired Candidate Profile

Education:
Any Graduation()
Gender:
nm
Nationality:
Any Nationality