Clinic Overview:
Join our dedicated team at the Junior Dental Clinic located at the Invisalign Center on Jumeirah Beach Road! Junior Dental specializes in pediatric dentistry, providing high-quality care in a warm, supportive, and child-friendly environment. As we expand, we are looking for a professional, well-presented, and naturally friendly Receptionist who can confidently support young patients and their families.
Position: Clinic Receptionist
Job Description:
We are seeking a skilled and compassionate Receptionist to be the welcoming face of our Pediatric Dental Department. The ideal candidate will have experience in dental reception work within a private, cash-based clinic and must be capable of staying calm and efficient when dealing with children, anxious parents, and patients who may be in pain or distress. A pleasant, warm character and high level of professionalism are essential. Knowledge of Arabic or an additional language is a strong advantage.
Role and Responsibilities:
- Welcome pediatric patients and their families with warmth and professionalism.
- Manage inquiries via phone, WhatsApp, and email.
- Schedule and coordinate appointments for multiple pediatric dentists.
- Process payments (cash and card) and maintain accurate financial and patient records.
- Coordinate smoothly with clinical staff to ensure efficient patient flow.
- Support parents by providing clear information and handling concerns in a calm, reassuring manner.
- Uphold clinic standards and escalate issues when appropriate.
Requirements:
- Previous experience as a receptionist in a dental or healthcare setting, ideally in a private cash-based clinic.
- Professional, well-presented appearance with a friendly and child-appropriate manner.
- Ability to work under pressure, especially when dealing with distressed children or concerned parents.
- Excellent command of English; Arabic or another additional language is highly advantageous.
- Strong communication and customer service skills.
- Ability to multitask and remain composed in a busy clinical environment.
Why Join Us:
- Work in a reputable, child-focused department within a modern and innovative clinic.
- Supportive, collaborative, and multicultural team environment.
- Competitive salary with opportunities for career growth.
- Professional development and training opportunities.
- Prime location on Jumeirah Beach Road.
