Recruitment Specialist

Company Description

Centro is a leading provider of diversified technology solutions designed to help businesses seize digital opportunities through process efficiency and robust security measures. Our integrated approach combines a wide range of services and solutions tailored to meet unique business needs. By fostering a culture of shared success, we build strong and lasting relationships with our clients. Centro is dedicated to delivering exceptional results and adapting to the evolving demands of the technology landscape.

Role Description

End-to-End Recruitment

• Handle the complete recruitment lifecycle from requirement gathering to offer rollout.

• Manage bulk hiring for front-line associates and targeted recruitment for support roles.

• Screen resumes, conduct interviews (telephonic/video/in-person), and evaluate candidates.

Stakeholder Coordination

• Liaise with hiring managers to understand hiring needs, job descriptions, and urgency levels.

• Share timely updates on pipeline status, interview feedback, and closures.

Sourcing & Talent Mapping

• Leverage multiple sourcing channels: job boards, social media, employee referrals, and walk-ins.

• Build a strong pipeline of candidates for recurring BPO roles.

• Maintain an active talent pool for future needs.

Interview Management

• Schedule and coordinate interviews with candidates and panelists.

• Ensure smooth candidate experience from application to onboarding.

• Follow up with candidates at every stage to minimize no-shows and drop-offs.

Offer & Onboarding Support

• Conduct salary discussions, negotiate offers. Reporting & Compliance

• Maintain accurate trackers, dashboards, and candidate records.

• Ensure hiring is compliant with internal policies and audit standards. 

Qualifications

• Bachelor's degree in human resources, Business, or related field.

• 1–2 years of experience in recruitment, preferably in the BPO/ITES industry.

• Strong experience in bulk hiring and voice/non-voice processes.

• Proficiency in sourcing tools (e.g., Facebook, LinkedIn, indeed, ATS platforms).

• Excellent communication, negotiation, and coordination skills.

• Ability to manage multiple requisitions in a fast-paced environment.