Role Purpose
The Relationship Director- Master Agency (Dubai) is responsible for leading sales execution across Master Agency projects in Dubai. The role focuses on managing sales teams, activating brokerage networks, and delivering unit sales and revenue targets in line with approved project strategies.
This position is execution-focused and accountable for team performance, sales conversion, and pipeline management across all assigned projects.
Who We Are
Metropolitan Group has been delivering outstanding real estate services across the UAE since 2008. Our flagship agency, Metropolitan Premium Properties, is one of the most awarded in Dubai and is consistently recognised by top developers like Emaar, DAMAC, Meraas, and more.
We've built a people-first culture - one that focuses on nurturing talent, supporting growth, and creating an environment where people thrive. That's why we've been recognised as a Great Place to Work and ranked among the UAE's Top 10 Best Workplaces.
What You Will Do
- Lead sales execution: Deliver unit sales and revenue targets across all assigned Master Agency projects
- Own team performance: Manage, coach, and develop Relationship Managers to ensure consistent results
- Drive KPIs: Set, monitor, and enforce daily, weekly, and monthly sales activity and performance targets
- Control pipelines: Ensure disciplined follow-up, conversion tracking, and deal progression
- Manage broker networks: Oversee engagement, briefings, activations, and relationships with brokerage partners
- Coordinate sales activity: Support broker events, open houses, and project launches
- Oversee operations: Ensure accurate CRM updates, reservations, EOIs, and inventory allocation
- Ensure transaction flow: Coordinate documentation and deal progression through to closure
- Collaborate internally: Work closely with Marketing, Operations, Legal, and Finance teams
- Report performance: Prepare clear weekly and monthly sales reports and forecasts
Who We Are Looking For
This role suits a hands-on sales leader with strong master-agency or broker-network experience who thrives on execution and accountability.
- Experience: 5+ years in real estate sales within a Brokerage-driven or Master Agency model
- Leadership exposure: Proven experience managing sales teams and Relationship Managers
- Market knowledge: Strong understanding of Dubai's off-plan real estate market
- Performance focus: Demonstrated success delivering unit sales and revenue targets
- KPI discipline: Comfortable owning conversion ratios, pipeline control, and activity metrics
- Sales operations: Experience managing CRM, reservations, EOIs, and transaction flow
- Communication: Clear, confident communicator with brokers and internal stakeholders
- Leadership style: Hands-on, structured, and execution-focused
- Mindset: Resilient, accountable, commercially aware, and results-driven
Why Metropolitan
- A leading real estate company in the UAE, with 15+ years of experience and 8 offices across 4 cities
- Certified Great Place to Work, ranked in the UAE's Top 10 Workplaces for 4 consecutive years
- Diverse and inclusive environment with 1000+ employees, 65+ nationalities and 40+ languages
- Career growth and internal mobility are actively supported, proven by countless success stories
- Everything is provided to help you work efficiently and comfortably, from specialist equipment and training to break areas and Friday treats
- A people-first culture that recognises success, acts on feedback, rewards loyalty, and actively drives positive change
- Company-wide referral programmes across 10+ services, with generous rewards for successful referrals
Ready to Apply
If this role feels like the right fit for your next career move, please submit your CV in English. Here's what to expect from the hiring process:
- Recruiter Interview: A conversation to get to know you better
- Executive Director Interview: A focused discussion on execution, leadership, and expectations
- Online Potential Assessment: A structured assessment to evaluate leadership and decision-making approach
- CEO Interview / Approval: Final review and alignment
We look forward to meeting driven, talented professionals ready to be part of Metropolitan's next chapter.
