Relationship Manager - NBFI (UAE National)

Job Description

In line with the UAE Government's strategy in empowering and developing nationals, Emirates NBD is committed to welcoming the young generation into an innovative, modern and supportive work environment to contribute to the nation's success.

We are looking to find the best UAEN talent to join our ENBD family.

Organization Unit Purpose

The Financial Institutions Group (FIG) provides financial solutions to Banks, Non-Banking-Financial Institutions and Sovereign entities. FIG offers solutions to clients across Cash Management, Trade Finance, Treasury and Capital Markets. Key focuses for the FIG business is to connect the trade and investment corridors between Middle East, Asia-Pacific, Africa, Europe and the Americas, oversee Sovereign and counterparty credit risk for the Group and leverage existing FI relationships to generate liquidity for the Group.

Job Purpose

The job holder will be primarily responsible for building and managing relationships with NBFIs in the UAE and wider GCC region.

Key responsibilities:

NBFI

• Work alongside NBFI team and product partners (Global Markets, Transaction Banking, and Investment Banking) to originate solutions for NBFIs with a key focus on Payment Services Providers and Fin-techs.
• Run end to end aspects of client relationship management from development of dialogue, on-boarding, proposal preparation, deal execution and credit / compliance monitoring.
• Leverage balance sheet support to clients to drive ancillary business with a focus on increasing client wallet share and optimizing portfolio RWA / RAROC.
• Raise liquidity in the form of CASA and FDs to improve geographical and investor composition of existing book
• Collaborate with product partners and Network Locations to roll out existing NBFI segment capabilities to wider ENBD presence locations (KSA, Egypt, India, Singapore, and London).

Key skills:

• Strong interpersonal skills with ability to build relationships across key internal and external stakeholders.
• Competencies across products (Global Markets, Transaction Banking and Investment Banking) to successfully deliver solutions to clients.
• Core technical skills including understanding of payments infrastructure i.e. SWIFT. Knowledge of payment and cash management solutions i.e. Host 2 Host, API and Virtual Accounts

Job Content

Business development

Identify opportunities and trends in the segment, develop relationships and grow the business in the UAE and wider ENBD network by marketing the ENBD product suite.

Relationship management

Proactively manage relationships with clients on an ongoing basis and take responsibility for establishment and maintenance of key relationships and to be the preferred banking partner for clients.

Risk Management

Ensure that appropriate risk analysis and risk/ returns assessment is carried out to recommend timely remedial actions, where appropriate. To ensure that all proposals meet internal standards.

Professional Advice

Provide professional advice on products and services to clients and business leads to other units to ensure that business opportunities are realized

Account Reviews

Regularly review account performance and make appropriate recommendations for optimizing returns

Compliance & Control

Ensure compliance with all relevant approved internal and regulatory policies & directives

Team management/ development

Be an active team member and manage the performance of the designated team to deliver targeted results and high levels of service. Train team members to develop skills for taking higher responsibilities.

Education

Post-graduate in Banking/ Finance/ Management/ CA

Experiences

Minimum 3-5 years of relationship experience managing NBFIs with sector focus on Payment Service Providers and Fin-techs.

Knowledge & Skills

• Strong knowledge of Markets, Trade, Cash and Investment Banking products
• Advanced financial analysis skills
• Good interpersonal & negotiation skills
• Strong oral and written communication

Behavioral Competencies

• Business & customer service orientation
• Analytical thinking
• Ability to motivate staff and coach the team
• Achievement orientation