Scope of Employment
The Employee shall perform Relationship Manager duties, the scope of which shall include but is not limited to:
- Generate leads through various channels, including online platforms, social media, and industry events.
- Identify and cultivate potential clients through networking, referrals, and proactive outreach.
- Conduct property presentations to prospective buyers and guide them through the sales process.
- Coordinate and conduct property showings for interested buyers, showcasing the unique features and benefits.
- Build and maintain strong relationships with clients, understanding their needs and preferences to provide tailored solutions.
- Prioritize client needs by actively listening and guiding them through the selection process.
- Cultivate a respectful sales approach, avoiding excessive pushiness to ensure a positive client experience.
- Refrain from making unapproved promises; adhere strictly to what has been approved by management.
- Negotiate terms and conditions, ensuring favorable outcomes for the company.
- Facilitate the closing process, guiding clients through documentation and legal requirements.
- Ensure accurate and complete documentation for all transactions, adhering to legal and regulatory requirements.
- Provide exceptional customer service throughout the sales process, addressing client inquiries and concerns promptly and professionally.
- Stay abreast of market trends, property values, and competitor offerings to provide informed advice to clients.
- Enhance the company's market presence by participating in industry events, networking, and engaging in promotional activities.
Other Responsibilities:
- Achieve performance goals/objectives specified in the performance plan.
- Maintain professional competence through staff development activities and meetings.
- Provide such other services as are ancillary to the foregoing or as the Employer may reasonably request.
Qualifications/Skills:
- Proven experience in property sales.
- In-depth knowledge of local real estate markets, industry trends, and legal aspects of property transactions.
- Strong negotiation and communication skills.
- Ability to work independently and collaboratively within a team.
- Goal-oriented with a track record of achieving and exceeding sales targets.
- Excellent interpersonal skills with the ability to build rapport and maintain positive client relationships.
- Proficient in using CRM software and other relevant tools.
- Ability to manage workflow amid shifting priorities.
