Retail Trainer

Coach Buddies, based in Dubai, specializes in providing corporate training solutions that empower teams through practical and industry-relevant learning experiences. We offer certified programs in leadership, technology, customer service, and soft skills, designed to meet the challenges of today's fast-evolving workplace. Our courses, delivered both in-person and online, are tailored to enhance professional performance with confidence and measurable impact. At Coach Buddies, we are committed to fostering individual and organizational growth.

This is a full-time, on-site position for a Retail Trainer, located in Dubai, United Arab Emirates. The Retail Trainer will be responsible for delivering engaging and impactful training programs to retail teams, focusing on skills development in customer service, sales techniques, and operational excellence. The role includes developing training materials, conducting workshops, coaching employees, and assessing the effectiveness of training initiatives to meet organizational goals. Additionally, the Trainer will collaborate with management to identify team training needs and implement strategies to address them effectively.

• Skills in Training & Development and Coaching to effectively deliver and evaluate training programs
• Strong Communication skills for conveying ideas clearly during training sessions
• Proficiency in Customer Service with the ability to train and enhance service-oriented skills
• Experience in assessing training needs and developing customized training content
• Ability to employ innovative methods to engage participants and adapt training approaches
• Flexibility to work in an on-site setting and interact with diverse teams
• Previous experience in retail training or a related field is a plus
• Bachelor's degree in Education, Business, or a related discipline is preferred