Company Description
Coffee Planet, part of the Ludlow Coffee Group, is a leading specialty coffee solutions provider based in the UAE, with two decades of expertise in delivering coffee excellence. Since 2005, Coffee Planet has been sourcing premium Arabica beans from top coffee regions globally and roasting them fresh in the UAE. Serving the HORECA, retail, and B2B sectors, Coffee Planet offers a comprehensive range of products and services, including coffee machines, capsules, ground and whole bean coffee, barista training, machine servicing, and private label coffee solutions. Known for its commitment to sustainability, consistency, and innovation, Coffee Planet is a trusted partner for businesses of all sizes, from local cafs to international hotels.
JOB SUMMARY
This is a full-time on-site position for a Roastery Technician based in Dubai. The position requires passion for both coffee and doing good work, natural skills in working with your hands, and an ability to solve identity problems intuitively. This position requires frequent adaptation to a wide variety of situations and the ability to think quickly
KEY RESPONSIBILITIES
- Assisting the Assistant Manager Technician with all Roastery equipment has best practices.
- Assisting in creating and maintaining an organized and cohesive parts and equipment inventory and workspace.
- Assessing and repairing Roastery equipment.
- Repairing, maintaining, and retrofitting roasting equipment.
- Controls downtime by informing production workers of routine preventive maintenance techniques; monitoring compliance.
- Ensures operation of machinery and mechanical equipment by completing preventive maintenance requirements on engines, motors, pneumatic tools, conveyor systems, and production machines; following diagrams, sketches, operations manuals, manufacturer's instructions, and engineering specifications; troubleshooting malfunctions.
- Locates sources of problems by observing mechanical devices in operation; listening for problems; using precision measuring and testing instruments.
- Removes defective parts by dismantling devices; using hoists, cranes, and hand and power tools; examining form and texture of parts.
- Determines changes in dimensional requirements of parts by inspecting used parts, using rules, calipers, micrometers, and other measuring instruments.
- Adjusts functional parts of devices and control instruments by using hand tools, levels, plumb bobs, and straightedges.
- Fabricates repair parts by using machine shop instrumentation and equipment.
- Maintains equipment, parts, and supplies inventories by checking stock to determine inventory level; anticipating needed equipment, parts, and supplies; placing and expediting orders; verifying receipt.
- Conserves maintenance resources by using equipment and supplies as needed to accomplish job results.
- Provides mechanical maintenance information by answering questions and requests.
- Prepares mechanical maintenance reports by collecting, analyzing, and summarizing information and trends.
- Maintains continuity among work teams by documenting and communicating actions, irregularities, and continuing needs.
- Maintains safe and clean working environment by complying with procedures, rules, and regulations.
- Contributes to team effort by accomplishing related results as needed.
- Occasionally assisting with production tasks.
- Other duties as assigned.
ROLE REQUIREMENTS
- General knowledge and proficiency with Microsoft Office applications.
- Clear written and verbal communication skills.
- Organizational and time management skills.
- Excellent attention to detail.
- Ability to work well in a team environment.
- Ability to work alone and unsupervised with a high degree of productivity and professionalism.
- Excellent customer service, interpersonal, and professional skills
QUALIFICATION & EXPERIENCE REQUIRED
- Mechanical Engineer
- Previous experience of working in a technical support role.
