Room Attendant

Dubbed the hottest hotel in Dubai, the dare-to-be-different FIVE
Palm Jumeirah is home to award-winning restaurants, bars, and Dubai s #1
rooftop club.
An uber-chic hotel capturing the excitement of new Dubai, FIVE
Jumeirah Village is the world's most-reviewed hotel on Booking.com. With 269
private pools and jacuzzies, the hotel promises an exclusive chic penthouse
lifestyle.
Switzerland s ultimate entertainment hotspot, FIVE Zurich s
luxury lifestyle award-winning restaurants, rooftop club and buzzing pool are
centered around FIVE s hallmark musical stylings.
Opening in 2023, FIVE LUXE is a prime beach property in Jumeirah
Beach Residence. Embodying the unique Vibe at FIVE, it will offer ultra-luxe,
eco-conscious residences for luxury aficionados.
FIVE
is a leader in sustainable luxury living and hospitality. The company's
science-meets-styled Sustainable Indulgence philosophy has led to a completely
LEED Platinum-certified operational hospitality portfolio. FIVE Palm Jumeirah
and FIVE Jumeirah Village are also 3 Star SPIRE Rated Smart Buildings. FIVE Zurich,
the only LEED Platinum hotel in Switzerland, achieved an impressive 84 Points
under LEED v4's BD+C and ID+C rating system, making it one of just five hotels
worldwide to receive Platinum Certification. These achievements highlight
FIVE s comprehensive and committed scope of sustainability strategy permeating
operations, governance, and community.
Key
Responsibilities
Perform cleaning duties according to established
procedures and standards, ensuring the cleanliness and tidiness of assigned
guest rooms, suites, and public areas.
Make beds, change linens, vacuum carpets, dust
surfaces, and clean bathrooms to ensure a pristine and appealing presentation.
Replenish amenities, toiletries, and supplies in guest
rooms, ensuring that each room is fully stocked and ready for occupancy.
Attend to guests requests for extra amenities or
services promptly and courteously, contributing to their overall satisfaction.
Maintain a keen eye for detail, identifying any
maintenance issues, damages, or repairs required within the rooms and promptly
reporting them to the maintenance team.
Adhere to all health and safety guidelines and
procedures to ensure the well-being of guests, fellow colleagues, and yourself.
Follow the established lost and found procedures,
reporting any items left behind by guests to the relevant department.
Collaborate closely with other departments, such as
Front Desk and Maintenance, to ensure a seamless guest experience.
Attend
training sessions and meetings as required to stay updated on new cleaning
techniques, standards, and hotel policies.
Requirements
What We re Looking For
Previous pre-opening experience in a luxury
hotel setting is advantageous, demonstrating your familiarity with the
intricacies of setting up and maintaining high standards from the outset.
Fluency in English is an absolute requirement,
both written and spoken, to effectively communicate with guests and colleagues.
Knowledge or experience with Forbes and LQA
(Leading Quality Assurance) standards is advantageous, reflecting your
commitment to delivering exceptional guest experiences.
Proven experience in a similar role within the
hospitality industry is preferred, showcasing your understanding of
housekeeping operations and attention to detail.
Strong interpersonal skills and a positive
attitude, coupled with the ability to work effectively within a diverse team.
Physical fitness and the ability to carry out
demanding tasks, such as lifting and moving heavy objects, as well as standing
for extended periods.
Exceptional time management skills, allowing
you to efficiently complete tasks within established timeframes.
Flexibility to work different shifts,
including weekends and holidays, based on business needs.
High level of professionalism and integrity,
maintaining guest confidentiality and respecting privacy at all times.
Benefits
Work Smart, Play Hard! Unmatched FIVER
Benefits for Life!
Immerse yourself in the dynamic and
exhilarating FIVE Vibe , where no two days are the same. Discover a work
environment that encourages creativity, innovation, and bold ideas.
Experience rapid career advancement
opportunities that allow you to grow and develop within the company. Receive
mentorship and guidance from experienced professionals who are invested in your
success. Build a fulfilling career path that aligns with your passions and
aspirations.
Enjoy attractive
incentive opportunities that recognise your hard work and dedication. Be
rewarded for your achievements and contributions to FIVE's success.