An Exhilarating Opportunity
Are You Ready for a Daring Challenge with The World's Hottest Luxury Hotel Group Disruptive by Design, FIVE Hotels and Resorts is Redefining FIVE-Star Hospitality and Setting the Gold Standard across the Industry.
Join the FIVE Tribe - and Get Ready to Make Waves.
The Candidate
A Driven Self-Starter, you have Excellent Communication, Leadership and Organisational Skills. As an Astute Creative and Critical Thinker, you can Conceptualise and Implement Innovative Solutions in a Fast-Paced Environment. Not even the Smallest Detail Escapes Your Keen Eye and You Execute Tasks Proactively with Precision and Finesse. A Can-Do! Attitude Coupled with An Inherent Flair for Taking Ownership Makes You a Highly Motivated Go-Getter.
Your Outgoing and Approachable Nature enables you to Seamlessly Connect with other FIVERs and key Stakeholders, ensuring that Their and Your Journey at FIVE is nothing short of Sensational. Joining our Housekeeping Team as a Public Area Supervisor will Empower you to deliver Exceptional Experiences across our award-winning Lifestyle Destinations. Jump on Board and Unlock your Potential in a Buzzing Environment that will take your Career to New Heights!
What We're Looking For
- Previous experience in a luxury hotel setting is advantageous, demonstrating your familiarity with the intricacies of setting up and maintaining high standards from the outset.
- Fluency in English is an absolute requirement, both written and spoken, to effectively communicate with guests and colleagues.
- Knowledge or experience with Forbes or LQA standards is advantageous, reflecting your commitment to delivering exceptional guest experiences.
- Proven experience in a similar role within the hospitality industry is preferred, showcasing your understanding of housekeeping operations and attention to detail.
- A positive attitude, coupled with the ability to work effectively within a diverse team.
- Physical fitness and the ability to carry out demanding tasks, such as lifting and moving heavy objects, as well as standing for extended periods.
- Exceptional time management skills, allowing you to efficiently complete tasks within established timeframes.
- Flexibility to work different shifts, including weekends and holidays, based on business needs.
- High level of professionalism and integrity, maintaining guest confidentiality and respecting privacy at all times
Key Responsibilities
- Perform cleaning duties according to established procedures and standards, ensuring the cleanliness and tidiness of assigned guest rooms, suites, and public areas.
- Make beds, change linens, vacuum carpets, dust surfaces, and clean bathrooms to ensure a pristine and appealing presentation.
- Replenish amenities, toiletries, and supplies in guest rooms, ensuring that each room is fully stocked and ready for occupancy.
- Attend to guests requests for extra amenities or services promptly and courteously, contributing to their overall satisfaction according to Forbes standards.
- Maintain a keen eye for detail, identifying any maintenance issues, damages, or repairs required within the rooms and promptly reporting them to the maintenance team.
- Adhere to all health and safety guidelines and procedures to ensure the well-being of guests, fellow colleagues, and yourself.
- Follow the established lost and found procedures, reporting any items left behind by guests to the relevant department.
- Attend training sessions and meetings as required to stay updated on new cleaning techniques, standards, and hotel policies.
- Always adhere to the hotel's grooming and dress code standards to present a professional and polished appearance.
The Team
FIVERs are Cultured yet Chic, Confident yet Self-Effacing, and Work Hard to Play even Harder. As a FIVE Tribe Member, youll Personify the distinct Vibe at FIVE and apply it to create Insta-Perfect Experiences for our Guests that keeps them Coming Back for More. If you Dream of being surrounded by Like-Minded Individuals who share your Passion for Delivering Unforgettable Moments that last a Lifetime then Look No Further and Unleash your Next-Level Potential.
Sustainable Indulgence at FIVE
FIVE is a leader in Sustainable Luxury Living and Hospitality, with its UAE-based Destinations being the first and only Hotels in the UAE to obtain the International Renewable Energy Certificates (I-REC) for achieving 100% renewable electricity for 2022. The companys Science-Meets-Styled Sustainable Indulgence Ethos has led to a completely LEED Platinum-certified operational hospitality portfolio. FIVE Palm Jumeirah and FIVE Jumeirah Village are also 3 Star SPIRE Rated Smart Buildings. FIVE Zurich, the only LEED Platinum hotel in Switzerland, achieved an impressive 84 Points under LEED v4s BD+C and ID+C rating system, making it one of just five hotels worldwide to receive Platinum Certification. FIVE illustrates its Commitment to making Sustainability without Compromise on Luxury Living central to its Future Vision, with FIVE LUXE already on track to acquire LEED Platinum (BD+C). These Achievements highlight FIVE's Comprehensive and Committed Scope of Sustainability Strategy permeating Operations, Governance and Community.
An Equal Opportunity Employer
The FIVE Tribe represents over 70 nationalities across its over 1500 FIVERs. FIVE is Committed to Hiring a Diverse and Inclusive Workforce as an Equal-Opportunity Employer. Accordingly, FIVE does not discriminate based on disability, race, age, sex, gender, sexual orientation, ethnicity, religion or belief, nationality, marital status, or any other basis protected under national or local laws. Ranked 10th on the Great Workplaces in the UAE 2023 list of Large Organisations, the FIVE Tribe is more than a group of people working together it is a Family bonded by common Values and Goals, Celebrating People, Culture and Diversity.
About FIVE Hotels And Resorts
FIVE Hotels and Resorts prides itself on being Disruptively Different and Daringly Unique. Our Growing Portfolio of Lavish Destinations are the epitome of Glamour and Experiential Luxury, and currently consists of FIVE Palm Jumeirah, FIVE Jumeirah Village, FIVE Zurich and FIVE LUXE. Joining our Exceptional FIVE Tribe means you are part of a team who Breaks Boundaries and offers Unbeatable Next-Level Experiences at FIVE's award-winning Hotels, Dining Concepts, and 360-Degree Immersive Nightlife Venues. As part of the Accomplished FIVE Tribe, you will be part of a group of High Achievers who Fearlessly Challenge Conventions on a Global Stage.
Find out more here: fivehotelsandresorts.com
