Employer Overview:
A well-established importer and distributor operating in Egypt since the mid-1980s, representing leading international food brands from New Zealand, the United States, and Europe. The company specializes in delivering high-quality foodservice products and building long-term supplier and customer partnerships.
Job Summary:
The Sales Account Manager – Horeca Sector is responsible for driving sales growth, managing key customer accounts, and expanding market presence within the Horeca channel. The role focuses on achieving sales targets, building strong client relationships, and ensuring smooth execution of the full sales cycle.
Key Responsibilities:
- Execute the company's sales strategy within the Horeca channel and ensure daily operational follow-up.
- Achieve assigned monthly sales targets and grow market share in the designated territory.
- Build and maintain strong relationships with Horeca customers to identify new business opportunities.
- Conduct daily customer visits and ensure target coverage of active and potential accounts.
- Serve as the main point of contact between customers and the company for ongoing business needs.
- Manage the full sales cycle, including purchase orders, delivery coordination, and collections.
- Gather and report market intelligence, including competitor activities, customer updates, and industry trends.
- Prepare regular sales performance reports, forecasts, and market analysis reports.
- Ensure accurate demand forecasting by customer and SKU level.
- Represent the company at industry conferences, trade shows, and customer events.
- Resolve customer objections, complaints, and service issues professionally and promptly.
Qualifications:
- Bachelor's degree in Business Administration, Marketing, or a related field preferred.
- Minimum 2 years of B2B sales experience in a similar role.
- Previous experience in Horeca, Foodservice, or FMCG sectors is highly preferred.
- Proven track record of achieving sales targets and business growth.
- Strong communication and interpersonal skills.
- Customer-focused mindset with strong relationship-building ability.
- Negotiation and persuasion skills.
- Professional appearance and presentation skills.
- Sales planning and account management.
- Market analysis and forecasting.
- Full sales cycle management.
- Reporting and performance tracking.
- Proficiency in Microsoft Excel, Word, and PowerPoint.
- Comfortable using CRM systems and reporting tools is a plus.
- Excellent command of English (mandatory).
- Arabic fluency required.
- Ability to work under pressure and meet deadlines.
- Strong analytical and problem-solving skills.
- Ability to manage multiple accounts and priorities effectively.
- Willingness to travel regularly for client visits and business meetings.