Sales Account Manager

About Us

Daftra - دفترة is a leading cloud-based SaaS provider supporting more than 50 business sectors across the Arab region. Our platform delivers secure, scalable, and fully customizable enterprise management solutions with a 99.9% uptime guarantee, accessible anytime, anywhere, across multiple devices.

At Daftra, we simplify business operations by empowering organizations with flexible systems that grow with their needs backed by strong engineering, product excellence, and customer-centric innovation.

Job Description :

• Manage a portfolio of accounts to achieve long-term success.
• Hunt and close new B2B clients via cold calls, face-to-face pitches & events along with scanning areas to generate SQL's and ROI's .
• Build and manage a solid pipeline of prospects
• Turn sales briefs into deals with confidence.
• Ensure efficient client transitions and agreement execution.
• Drive weekly/monthly reporting & sales insights.
• Push the boundaries with creative ideas and feedback from the market and field
• Act as the point of contact and handle clients needs.
• Build long-term relationships with clients.
• Work closely with the support team to provide the best solutions to the clients.
• Responsible for contacting potential customers to prospect for a new business.
• Grow our sales pipeline.
• Arrange meetings with clients and make a presentation of our products.
• Prepare Quotations.
• Report on the status of accounts and transactions
• Taking feedback from clients.
• Coordinate with other departments.
• Retain unsatisfied clients.
• Set and track sales account targets, aligned with company objectives.
• Suggest actions to improve sales performance and identify opportunities for growth.

Job Requirements :

• BSc degree in Business Administration, Marketing or relevant field
• Tele-Sales and Account Managing familiarity/background are required.
• 2+ years in sales (1+ years in SaaS / ERP / POS / E-Commerce).
• Background in Odoo, SAP, Oracle, or ERP platforms.
• Familiarity with all tools we will provide (CRM, Genesys, Etc...)
• Fast learner.
• Target & Result oriented (dealt with huge targets before) is a MUST
• Very good English skills.
• Presentation, Negotiation, and communication skills.
• Good listener.
• Very good command of Microsoft Office.
• Flexibility.
• An ability to deliver projects and answer inquiries on time.
• Lead generation skills is a Must.