Make an impact with NTT DATA
Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it's a place where you can grow, belong and thrive.
Your day at NTT DATA
As a Sales Account Manager, you will be responsible for supporting client relationships, managing assigned accounts, and contributing to business growth through cloud-based solution sales. The role focuses on understanding client needs, coordinating with internal teams to deliver appropriate solutions, and maintaining customer satisfaction. This role requires a good understanding of IT products, cloud technologies (AWS), and a consultative approach to sales.
Tasks And Responsibilities
Client Relationship & Account Management
- Maintain regular contact with assigned clients and serve as a reliable point of coordination for their IT and cloud requirements.
- Understand client goals, operations, and challenges to suggest suitable solutions.
- Support clients after implementation, ensuring satisfaction and resolving any issues promptly.
- Identify opportunities to expand relationships through additional products or services.
- Prepare and update account plans that outline key objectives and next steps.
Sales and Business Development
- Identify and qualify new opportunities within existing accounts and potential clients.
- Follow up on leads, prepare proposals, and assist in deal discussions and closures.
- Manage and update the sales pipeline, ensuring accurate forecasting and documentation in the CRM system.
- Work toward meeting assigned sales targets and performance metrics.
- Contribute to sales presentations and client meetings in coordination with the wider sales team.
Solution Support & Coordination
- Work closely with technical and solutions teams to align proposed offerings with customer requirements.
- Assist in translating client needs into practical IT or cloud-based recommendations, including AWS solutions.
- Stay informed about the company's offerings, new technologies, and market developments to communicate relevant value propositions to clients.
- Support smooth handover from sales to delivery teams to ensure client expectations are met.
Sales Strategy & Market Insight
- Support the execution of sales strategies within the assigned market or account base.
- Gather insights on client industries, competitors, and emerging opportunities to share with management.
- Participate in planning sessions to suggest improvements or ideas for account growth.
- Maintain accurate sales records and reports to support management decision-making.
Forecasting, Reporting, & Learning
- Prepare reports and forecasts related to sales performance and client activity.
- Maintain up-to-date information in the CRM system for assigned accounts.
- Develop knowledge of IT and cloud products, with a focus on AWS solutions.
- Participate in training programs and certifications to enhance product and industry knowledge.
Knowledge, Skills, And Abilities
Educational Background
- Bachelor's degree in business, Marketing, IT, or a related field.
Knowledge
- 3-6 years of experience in sales or account management within IT or cloud technology sectors.
- Understanding of cloud technologies and AWS solutions (AWS certifications are an advantage).
- Familiarity with CRM systems and basic data analysis for forecasting and reporting.
Skills
- Excellent communication and interpersonal skills
- Presentation skills
- Excellent time management and organizational skills
- Strong negotiation and persuasion skills
- Analytical skills for market research and data analysis
- Teamwork skills
- Problem solving skills
- Strategic thinking skills
Personal Attributes
- Self-motivated and able to work independently
- Positive attitude
- Result-driven
- Ability to build and maintain strong client relationship
- Detail-oriented
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Workplace type:
About NTT DATA
NTT DATA is a $30+ billion business and technology services leader, serving 75% of the Fortune Global 100. We are committed to accelerating client success and positively impacting society through responsible innovation. We are one of the world's leading AI and digital infrastructure providers, with unmatched capabilities in enterprise-scale AI, cloud, security, connectivity, data centers and application services. Our consulting and industry solutions help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have experts in more than 50 countries. We also offer clients access to a robust ecosystem of innovation centers as well as established and start-up partners. NTT DATA is part of NTT Group, which invests over $3 billion each year in R&D.
Equal Opportunity Employer
NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.
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