Location: New Cairo, South Teseen, South Gate Complex
Job Description
- Assist the sales and leasing teams with administrative duties such as preparing sales agreements, proposals, and documentation.
- Follow up and remind sales and leasing teams for all open cases to ensure best conversion to actual sales and/or leasing transactions.
- Assist in sales campaigns preparations and implementation.
- Coordinate with clients to collect necessary documents and signatures.
- Track and update sales activities on CRM or other database systems.
- Respond promptly to customer inquiries via phone, email, or in-person.
Responsible for leads distribution to the sales team in coordination with the Sales Manager.
- Schedule and confirm clients appointments, property viewings, or meetings.
- Follow up with clients to ensure satisfaction and address concerns.
- Prepare, review, and maintain accurate records of sales transactions, contracts, and property details on CRM and on all other inventory records.
- Ensure compliance with legal and company policies in all documentation.
- Act as a liaison between sales, leasing, marketing, and finance teams.
- Manage developers orientations and WhatsApp groups.
- Manage sales and leasing departmental and your own KPIs.
- Manage and ensure administration of CIL (Client Information letter)
- Communicate updates on properties, pricing, and promotional offers to the sales team.
- Using Social media pages & mobile applications to create & post ads for properties on different platforms.
- Support marketing activities by coordinating events, property tours, or open houses functions.
- Generate regular (daily, weekly & monthly) sales performance reports and present insights to management as and when requested.
- Monitor sales attendance & targets and assist in achieving team goals.
- Handle office-related tasks such as scheduling meetings, managing calendars, and organizing supplies.
- Handling administrative requests and queries from Top Management
- Prepare meeting de-briefs and executive summary reports for circulation.
- Answer and direct phone calls, handling customer calls & inquiries
- Dispatch all incoming calls and emails to the relative department, and follow up on the attendance of these departments to the same.
- Provide general support to visitors & customers
- Monitoring office & Kitchen supplies, preparing office budget and restocking supplies when they are depleted.
- Assist the finance department with bookkeeping & filing all documents
- Support payroll processing by providing relevant employee information such as
- leaves and absences, sick leaves and work schedules. Recruit & assist in onboarding new sales and leasing teams members.
Qualifications
2-4 Years of experience in real estate Brokerage company
Experience in CRM (8x-Engaz)
- Strong organizational skills, attention to detail, and ability to manage multiple tasks effectively.
- Proficiency in administrative tasks, sales documentation, and report preparation.
- Excellent written and verbal communication skills with a focus on client interactions.
- Proficiency in using office and sales-related software tools such as spreadsheets, CRMs, and document management systems.
- Problem-solving and critical thinking skills to address sales-related challenges and contribute to team success.
- Ability to work collaboratively in an on-site environment while maintaining a customer-focused approach.
- Previous experience in sales support, administration, or a related field is an advantage.
- Bachelor's degree in Business Administration, Sales Management, or a related field is preferred.
