Sales and Service Engineer

Sales and Service Engineer in Laboratory and Analytical Instruments

Job Ref: JB801 Jeddah, Saudi Arabia

REDA Lab, a part of REDA Chemicals Group

Are you looking for a new challenge

Are you passionate about technical sales and eager to grow in one of the world's most vital industries Do you have the drive to expand business and deliver chemical solutions that make a real impact

About the Company

At REDA Lab, we passionately market and distribute a unique and innovative portfolio of laboratory equipment and consumables. We are a well trusted company providing high quality lab equipment and instrumentation for Research & Development and Quality Control Laboratories. We provide local support and flexibility to serve our customers growing needs, as well as the resources to cover even the smallest of orders.

We are seeking a technically driven Sales & Service Engineer in Jeddah to promote and support advanced laboratory instruments, including Flour & Dough Analyzers, NIR, Discrete Analyzers, and other analytical technologies. The role combines technical sales, field service, and customer training (installation, commissioning, troubleshooting, ongoing support).

Title: Sales and Service Engineer

Industry: Laboratory Equipment and Consumables

Function: Sales and Technical Service

Reporting to: Sales Manager

Location: Jeddah, Saudi Arabia

About the Role

As a Sales and Service Engineer based in Jeddah, Saudi Arabia, you will play a key role in promoting and supporting a portfolio of advanced laboratory instruments, including Flour & Dough Analyzers, NIR, discrete analyzers, and other analytical technologies. In this dynamic role, you will work closely with clients across various industries, providing expert product knowledge, technical support, and hands-on assistance during installation, commissioning, and ongoing operations.

This position offers an excellent opportunity to combine your technical expertise with commercial acumen, while contributing to the success of a leading provider of scientific solutions in the region.

Responsibilities

• Drive sales for analytical/laboratory instruments (NIR, Flour & Dough Analyzers, Discrete Analyzers, etc.)
• Perform product demos, customer training, and pre-/post-sales technical support
• Manage installation, commissioning, and troubleshooting
• Build and maintain strong customer relationships across industries
• Respond to technical inquiries and resolve issues efficiently
• Coordinate internally to ensure customer satisfaction and growth

Requirements

• Bachelor's degree in Instrumentation, Electronics, Chemistry, or a related field.
• 3-4 years of proven experience in the sales and servicing of analytical instruments, with a focus on Flour & Dough Analyzers, NIR instruments, and discrete analyzers.
• Strong technical background in chemistry-related instrumentation and their applications.
• Excellent communication, presentation, and interpersonal skills.
• Self-motivated, customer-oriented, and capable of working independently.
• Willingness to travel within the region as needed.

Join us and be part of a team that's shaping the future of the chemical distribution industry through innovation, collaboration, and excellence.