Primary Purpose:
Develop, follow up on, and maintain continuous good customer relationships within the division's administrative, financial, and procedural objectives. In addition to existing customer coverage, identify, develop, and achieve new potential rental business opportunities within the financial targets and objectives.
Key Accountabilities:
- Develop a close working relationship with the customer to know his organisational structure and activities departmental functions, Key Mgmt., financial background, short/long-term requirements and new developments within the customer's organisation.
- In conjunction with Mgr. Remarketing & Admin. Clerk, prepare & submit quotations to the clients in accordance to the customers requirements.
- Subsequent to quote submittal, maintain a continuous contact with customers to evaluate and note the outcome, in accordance with Divisional procedures.
- In conjunction with Mgr. Remarketing & Service Supervisor/manager, follow-up on equipment preparation, delivery and return from/to the customer, if & when a deal is agreed and finalized.
- Where necessary and in conjunction with Mgr. Remarketing & Service, arrange with the Hirer Gate Passes (for equipment, Service staff & Service vehicles) entering restricted areas.
- In conjunction with Mgr. Remarketing, follow-up on payments and collection of any outstanding Rental invoices.
Knowledge, Skills and Aptitude:
- Bachelor's degree in Electrical/Mechanical Engineering or equivalent.
- Minimum 3 years of experience in sales and marketing.
- Excellent English communication skills, both written and verbal.
- Microsoft Office suite (Excel, Word, PowerPoint, etc.).
- Excellent knowledge of the features and operation of technical products.
- Excellent market awareness.