1. Achieving Sales Targets & Margins
- Identify and pursue new clients within designated industries to expand the customer base.
- Travel to meet potential clients, present solutions, and build relationships.
- Establish and maintain strong relationships with existing customers to ensure long-term partnerships.
- Understand and interpret customer requirements to propose customized solutions.
- Persuade clients of the value of the products/services in meeting their needs.
- Negotiate and close deals by agreeing on favorable terms and conditions.
- Participate in management meetings, contributing to sales improvement strategies and other initiatives.
- Respond professionally to customer emails and inquiries.
- Collaborate with Senior Industry Managers and Industry Managers to define strategic sales and marketing approaches.
- Maintain high-standard communication with company principals and external stakeholders.
2. Maintaining Technical & Commercial Knowledge
- Attend regular sales and technical training sessions to stay updated on product innovations and industry trends.
- Liaise with other sales team members and technical experts to share insights and strategies.
- Support marketing activities by attending trade shows, conferences, and other industry events.
3. Collaboration with the Service Team
- Offer after-sales support services to address customer technical issues and ensure satisfaction.
- Engage the service team to resolve customer service-related concerns efficiently.
- Coordinate activities between the service and sales teams to streamline processes within your industry.
4. Organizing and Maintaining Customer Database
- Actively document and report sales activities using Salesforce (SFDC).
- Maintain and update client contact data with an accuracy level above 95% in the CRM system (SFDC).
- Monitor and manage customer interactions to ensure data quality and optimal customer engagement.
Job Specifications
- Bachelor's degree in electrical, Mechanical, or Mechatronics Engineering.
- 24 years of experience in technical sales, preferably within the Food &Beverage sector.
- Strong technical background with the ability to understand complex systems and explain them to non-technical clients.
- Excellent negotiation, communication, and interpersonal skills.
- Proficiency in CRM systems, especially Salesforce (SFDC).
- Ability to work independently and manage multiple client relationships simultaneously.
- Strong problem-solving skills and the ability to offer after-sales support.
