Summary
The Sales Executive is responsible for driving showroom sales by promoting and selling automotive accessories and 4x4 products to walk-in customers, as well as handling inbound inquiries received via telephone, WhatsApp, and digital channels, in addition to conducting outdoor and field sales through visits to corporate clients, workshops, and dealers. The role focuses on delivering an excellent showroom experience, understanding customer needs, providing tailored product solutions, and managing the sales process from inquiry to delivery. The position plays a key role in achieving sales targets, building long-term customer relationships, and representing the company's brand with professionalism and confidence.
Key Responsibilities
Showroom Sales & Customer Experience
- Manage daily showroom sales activities and engage walk-in customers in a professional and welcoming manner.
- Understand customer vehicle requirements, usage, and budgets to recommend suitable 4x4 accessories and solutions.
- Conduct product demonstrations and explain features, benefits, and installation processes clearly.
- Ensure showroom displays, product shelves, and merchandising are well-presented and aligned with brand standards.
- Convert showroom inquiries into confirmed sales through effective consultation and follow-up.
Sales Operations
- Promote and sell automotive accessories and 4x4 products to retail customers, and corporate clients.
- Prepare accurate quotations, sales orders, and invoices in a timely manner.
- Manage the complete sales cycle from inquiry, order confirmation, and payment to delivery and installation coordination.
- Maintain strong and long-term relationships with customers to encourage repeat business.
- Provide excellent after-sales support by handling inquiries, complaints, and product-related concerns.
Coordination & Reporting
- Coordinate closely with operations, warehouse, and technical teams to ensure product availability and timely delivery.
- Update CRM systems with customer interactions, showroom visits, follow-ups, and sales activities.
- Prepare daily and monthly sales reports and share performance updates with the General Manager.
- Support promotions, showroom campaigns, product launches, and sales events when required.
Required Experience & Qualifications
- Minimum 2 years of experience in automotive or 4x4 sales.
- Strong understanding of automotive accessories, 4x4 products, and off-road market requirements.
- Proven track record of achieving sales targets.
- Experience handling walk-in customers, corporate inquiries, and dealer accounts.
- Outdoor sales experience (field sales, visits to corporate clients, workshops, or dealers) is preferred.
- Proficiency in MS Office, especially Excel,
- Valid UAE driving license.
Skills & Competencies
- Strong Customer Focus and Sales Orientation
- Showroom Sales and Product Presentation Skills
- Teamwork and Cross-Functional Collaboration
- Accountability, Ownership, and Attention to Detail
- Integrity and Professional Brand Representation
- Negotiation, Persuasion, and Closing Skills
- CRM Usage and Sales Reporting Accuracy
Key Attributes
- Confident and customer-oriented showroom presence
- Results-driven with a consultative selling approach
- Organized, disciplined, and detail-focused
- Ability to multitask in a fast-paced showroom environment
- Passion for automotive and 4x4 products
The candidate for this position will excel at creating and closing new opportunities. By using a consultative approach to selling, this person will use their expertise to identify and qualify leads, leading to sales opportunities with both new and existing customers.
Responsibilities
- Meet and exceed sales targets
- Successfully create business from new and existing customer accounts
- Manage complex negotiations with senior-level executives
- Build rapport and establish long term relationships with customers
Qualifications
- 2-5 years quota carrying sales experience
- Experience and working knowledge of CRM systems
- Demonstrable track record of over-achieving quota
- Strong written and verbal communication skills
