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The Greater Change

Sales & Growth Manager - SME Digital Platform

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Job Description

About The Company (Confidential)

Our client is a fast-growing technology company delivering scalable, digital solutions designed specifically for small and medium-sized businesses (SMEs). The platform enables businesses to adopt customer-facing growth tools quickly, without complex setup, technical expertise, or additional staffing.

The company focuses on simplifying customer engagement and business growth through automation and mobile-first technology, supporting rapid adoption and scale across multiple SME sectors.

Role Overview

The Sales & Growth Manager will be responsible for driving large-scale adoption of a digital business platform among SMEs. This is a high-volume, growth-led role, not a traditional enterprise sales position.

The role requires creative acquisition strategies, experimentation with multiple channels, and the ability to scale small-ticket solutions across a wide SME base efficiently.

Key Responsibilities

Growth & Customer Acquisition

  • Develop and execute scalable acquisition strategies targeting SMEs across retail, food & beverage, personal services, and related sectors
  • Drive customer acquisition through referrals, partnerships, digital campaigns, and direct outreach
  • Continuously optimize channels to improve reach, engagement, and conversion at scale

Product Adoption & Onboarding

  • Clearly communicate platform value to SME owners with a focus on simplicity, speed, and immediate impact
  • Enable rapid onboarding and early activation across a high volume of customers
  • Implement initiatives that encourage organic growth and customer referrals

Pipeline & Performance Management

  • Manage large volumes of inbound and outbound opportunities
  • Track acquisition performance, conversion metrics, and growth KPIs using CRM and analytics tools
  • Test, refine, and scale successful acquisition approaches based on data insights
  • Report performance and market learnings to senior leadership

Collaboration & Market Insights

  • Work closely with Marketing on campaigns, digital content, demos, and promotional initiatives
  • Capture customer feedback to improve positioning, messaging, and adoption
  • Experiment with new channels, incentives, and engagement models

Requirements

Ideal Candidate Profile

Experience

  • 3-6 years in SME-focused sales, growth, or acquisition roles
  • Experience with digital platforms, SaaS products, or mobile-first solutions preferred
  • Proven ability to scale customer acquisition through non-traditional and high-volume approaches
  • Comfortable managing thousands of small-ticket opportunities rather than enterprise deals

Skills & Attributes

  • Entrepreneurial and growth-oriented mindset
  • Strong understanding of SME decision-making behavior
  • Excellent communication and persuasion skills
  • Data-driven with a willingness to test, iterate, and optimize
  • Highly energetic, self-motivated, and performance-driven

What Success Looks Like (12 Months)

  • Achieved and exceeded SME acquisition and adoption targets
  • Built repeatable, scalable growth channels
  • Consistently met growth and performance KPIs
  • Delivered insights that improved onboarding efficiency and customer adoption

Benefits

Monthly Salary: 15k AED + Benefits offered as per Company Policy

More Info

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About Company

Job ID: 138554153