Company Description MetLife has been serving the Middle East and North Africa region for nearly 65 years and has operated in Egypt for over 23 years, providing smart financial solutions for everyday needs. As the first life insurance company in the Egyptian market, MetLife Egypt delivers life, accident, and health insurance, retirement planning, and wealth management solutions to more than one million customers. The company is known for its strong distribution network and trusted insurance plans that support individuals and families at different life stages. In response to a constantly changing world, MetLife Egypt focuses on offering reliable guidance to help customers achieve their goals and navigate life's uncertainties.
Role Description The Sales Insurance Specialist is a full-time, hybrid role based in Cairo, Egypt, with a mix of in-office work and some work-from-home flexibility. This role is responsible for promoting and selling MetLife Egypt's insurance products, including life, accident, health, retirement, and savings solutions, to individual and corporate clients. Day-to-day activities include identifying prospective customers, conducting needs-based consultations, preparing tailored insurance proposals, and explaining policy features and benefits in a clear, compliant manner. The specialist will manage the full sales cycle, from lead generation and follow-up to policy issuance, while maintaining accurate records in the company's systems. Ongoing tasks also include delivering high-quality customer service, handling policy inquiries, coordinating with internal teams and brokers, and meeting assigned sales and performance targets.
Qualifications
- Candidates should possess solid knowledge of insurance products and services, including life and health insurance, and experience in insurance brokerage or distribution.
- Candidates should possess a strong foundation in finance, including basic financial planning principles and the ability to interpret financial information related to insurance and investment solutions.
- Candidates should possess excellent communication skills, with the ability to present complex information clearly, build rapport, and negotiate effectively with diverse customers and stakeholders.
- Candidates should possess customer service skills, including responsiveness, problem-solving abilities, and a focus on delivering a positive customer experience throughout the policy lifecycle.
- Bachelor's degree in business, finance, economics, or a related field is preferred, along with prior experience in insurance sales or financial services.
- Ability to work with sales targets, use CRM and office software, and collaborate within a multicultural team environment.
- Proficiency in English and Arabic, both written and spoken, and familiarity with the Egyptian insurance market are advantageous.
