Sales Manager - Dubai Duty Free

Reporting to the Deputy Boutique Manager, you will contribute to the success of the boutique through ensuring excellent client experience, demonstrating proper planning, follow up and efficient leadership. The Sales Manager develops the potential of each individual team member and paves the way for success of his/her business activity. As a true ambassador of Style and Brand Image, the Sales Manager contributes to making CHANEL the ultimate reference in luxury.

Your main responsibilities are:

Managing a team of Fashion Advisors and Assistant Supervisors

• Ensure the teams proper understanding and deployment of the House's strategy.

• Coach the team to bring it to a high level of style expertise and client experience.

• Federate and motivate the team towards the achievement of commercial objectives via regular one-to-one follow-up meetings.

• Maximize the potential of the individual, define the priority actions of individual skills development, and monitor them while ensuring regular communication to the Deputy Manager on this topic.

Driving the business and managing an activity

• In collaboration with Deputy Manager contribute to the development and implementation of the boutique overall business strategy.

• Oversee the compliance with Boutique procedures and the Boutique Charter.

• Pro-actively propose suggestions for a better client experience and boutique operational efficiency.

• Manage and monitor sales of an activity to ensure strong progress towards the goal.

• Assist in buying of the collections for the boutique while respecting the budget, the guidelines and the one boutique one story.

• Perform quantitative analyses to make recommendations related to business and product strategy.

• Set up action plans aimed at developing business and performance of his activity.

• Make regular reports to the Boutique Management.

• Ensure the visibility of the product line in collaboration with Visual Merchandising.

• Optimize inventory management and follow sell-through and inventory objectives for his category.

Being an ambassador of the brand

• With clients ensure consistent delivery of client experience in line with the brand guidelines and participation in client events.

• Always embody the environmental and societal values of the House and acts as an ambassador of the house.

• Use Chanel Brand Image as a filter in decision making.

You are energised by:

• You are results driven with excellent communication skills and strong leadership capabilities.

• Your solution-oriented and detail-oriented mindset in addition to your empathetic approach in complex and ever-changing environment.

You will bring:

• Curiousity and innovative thinking.

• Exemplarity, accuracy and detail-oriented mindset.

• Knowledge of fashion, style and current trends.

• Intercultural openness.

• Flexibility towards the airport shifts and strong sense of teamwork.

• Excellent spoken and written English skills are a must.

Position based in Dubai Airport.